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“You Have Been Warned !!!”

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Best Western Clifton Hotel
Ranked #6 of 10 Hotels in Folkestone
Reviewed 26 December 2011

I stayed here for 4 Days in Mid December.From the outside the Hotel looks tired and worn out,as it was on the Inside.I had a double room on the 3rd floor which was very small and stuffy,it was forbidden to have windows open as Seagulls and pigeons flew into the Room.The Room was shabby and had seen better days,as had the lino on the floor in the Bathroom.6 of us had the Rib Eye Steak and wish we hadnt,as the meat sure as hell wasnt from any Animal we recognised,also the Steak was drenched in some type of Sludge containing Onions which we did not ask for.There were no Chips served with the meat only 2 very Carbonised Roast Potatoes left over from Sunday Lunch,and a meagre helping of very undercooked veggie per person..6 of us in our group all contracted severe bowel problems after eating the Steak..so i ended up taking my evening meals in KFC and Burger King.Breakfast was equally dire and consisted of a small buffet area where you could help yourself to Cereals and Fruitj uices,the actual Full english had to be ordered and consisted of 1 Egg,1 Sausage,1 Slice of Bacon,and Optional helpings of Beans and Mushrooms...everything was Swimming in Grease or Fat.The blurb about the Hotel said that every room had free Sky TV and Wi Fi...my Rooms TV was an old Portable 10 inch telly,i never did find the sky channels or the Wifi...The Eastern European Staff were friendly enough.I will never use this Hotel again..a totally unforgettable experience for all the wrong reasons...Stay here at your Peril.

Room Tip: Do not stay in the front rooms of the Hotel as the Illuninated Hotel Sign will keep you awake,plus t...
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  • Stayed: December 2011, travelled on business
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2  Thank Troopah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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405 - 411 of 482 reviews

Reviewed 31 October 2011

I arrived at Folfestone without having booked a hotel. As I have travelled to Folkestone before and had some terrible experiences, I decided to go for what, by the looks of it, is the best hotel in town. My instinct was proven right. I was given a room on the first floor (Executive floor), for a two-digit price (a rarity in the UK). The room (number 118) was very spacious and sunny (facing the South-East). Its condition was, overall, excellent. The bed was very comfortable, the funishings were in good taste, and the bathroom fairly comfortable, with a good-old bath-tub. My only concern was with the TV set, which was malfunctioning, somewhat. Other than that, an excellent room for a very reasonable price, in a very central location (10' away from the Folkestone Central railway Station). Finally, breakfast was perfectly satisfactory (and so was the breakfast and dining room). The same was true of the staff, who were fairly friendly, polite and efficient.
I would very strongly recommend the Clifton Hotel to anyone visiting Folkestone and I expect to want to stay there next time I am in town.

Room Tip: I would recommend a room on the first floor, preferably room 118
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  • Stayed: September 2011, travelled on business
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Thank FivosFrankfurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2011

This is a tired but traditional British Seaside Hotel. The room was of a reasonable size, but so stuffy that even though it was mid October the window had to be wide open all night. The decor and feel was very much Fawlty Towers but with the enigmatic Basil Fawlty replaced with some slightly more efficient staff, although getting in after midnight was a challenge! Ideal for a coastal visit, being right on top of Leas Cliffe, and probably just what you need if you are staging through Folkestone on a coach trip to the continent, which is what most of the clientele seemed to be doing
!

  • Stayed: October 2011
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1  Thank Woody3376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

This hotel is in an old building and has plenty of character. The style is very traditional, even a bit old fashioned, and you wouldn't be surprised to see Miss Marple with her knitting in the lounge.

The single room I had was small but clean, and with a nice sea view. The TV was too small and difficult to see from anywhere in the room, though there is always the public TV lounge on the ground floor.

Dinner and breakfast were very good and the bar was quiet and relaxing for an early evening drink.

The lift is very small and claustrophobic but perhaps nothing larger could be fitted in an old building like this.

  • Stayed: August 2011, travelled on business
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1  Thank themeone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2011

This hotel is nicely located on the clifftops overlooking the Channel at Folkestone, just above the Leas.

The hotel itself is a bit dated. It looks as though the last refurbishment was made somewhere in the late 70's or early 80's. However, I found the room to be perfectly acceptable. There are no luxuries to be expected. There is no A/C in the room, instead all the rooms are equipped with a fan. This might prove to be a bit inefficient on very warm days and nights. The bed was a bit soft for my liking, but acceptable for the one night we stayed there.

The staff were all friendly and tried hard to please. There were a couple of quirks in the service, though. For instance, we came to the hotel a bit late and wanted a sandwich. They stopped serving these in the bar at 9:15 pm, so you had to order them from reception. They could still serve them in the bar and the bar itself was open and staffed, so we couldn't really work out why we couldn't order our sandwiches at the bar directly.

The location of the hotel is good for the views offered, but bad for the parking. The hotel has no car park of it's own for the guests, so you are confined to on-street parking in the area. We had to go about 5 blocks away to find a spot. Only afterwards did we realise there is an underground car park in the next block (which the staff at the hotel unfortunately didn't tell us about). So if you go, ask them about the Leas Hall car park and they should be able to direct you there.

Breakfast at the hotel was good. We didn't try the cooked breakfast (£10.50), but opted for the continental instead (£8.50) and this was fine.

All in all, we enjoyed our stay here and would certainly consider staying here again for a night or so. If you are staying for a longer period in the area, there are probably nicer places to go.

  • Stayed: August 2011, travelled with friends
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Thank ReluctantFlyerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

Stayed here for 2 nights while at the open golf championship.
Hotel is old and rundown. Lift was broken so had to lug bags up narrow stairs. No staff to assist.
Under 90's stay way. You go here to 'wait for God'. Think
Faulty Towers and your about on the money.
If you need to watch TV - for say the open championship - you can use the TV room which holds "3 people" - Not an exaggeration. The TV would have been 15 years old.
The rooms are old and tired.
We booked dinner for 8 people at the restaurant. When dinner arrived we where advised the kitchen had run out of vegetables and so we had to share 4 servings between 8 of us.

Room Tip: there are none
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  • Stayed: July 2011, travelled with friends
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Thank SAB61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2011

just booked in im very disappointed withe the hotel dont know where the room was in the photos ours certainly wasnt like ie. the furnishings are dated the front facing room was noisy small and the bed well it was like sleeping in a bowl of rice pudding. the bed was tiny the corridoors not well lit and as for the tv it wasnt watchable from the bed or chairs. i have stayed at best western hotels all over the country and this one is one to avoid.

  • Stayed: July 2011, travelled as a couple
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1  Thank cathygina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Clifton Hotel

Address: | The Leas, Clifton Gardens, Folkestone CT20 2EB, England
Region: United Kingdom > England > Kent > Folkestone
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #6 of 10 Hotels in Folkestone
Price Range: $61 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Clifton Hotel 3*
Number of rooms: 80
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Also Known As:
Best Western Folkestone
Folkestone Best Western
Best Western Clifton Hotel Folkestone, UK - Kent

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