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Martin V
London, United Kingdom

Nice room and excellent food in the restaurant

4.0 of 5 bubblesReviewed Jun 28, 2024
Lovely hotel in Worthing - room worked well for us. It was a bit cool but the staff were happy to switch the heating back on (it was May, so they can be forgiven for moving to the summer cycle!). The restaurant was really good with excellent service. Exterior is rather faded and it does look like they are running through some renovations as an ongoing project. Happy to recommend.
Date of stay: May 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Burlington Hotel T, General Manager at The Burlington Hotel, responded to this review
Responded Jul 1, 2024
Dear MartinV172

Thank you for your review following your recent stay with us. I am delighted to learn that you enjoyed your stay and thank you for your kind feedback in relation to the service provided by the team.

I hope we can look forward to welcoming you back to the Burlington Hotel on a future visit to the area.

Kind Regards

Michelle
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (638)
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    Show reviews that mention
    All reviews honeymoon suite sea front function room birthday party family room friendly hotel overlooking the sea saturday night overnight stay full english breakfast seafront hotel lovely room street parking tea and coffee biscuits breakfast was excellent worthing seafront
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    16 - 21 of 638 reviews
    Reviewed June 15, 2024 via mobile

    My wife and I stayed June 24 in an executive room.
    Although the room had obviously been recently decorated there were still many faults.There was so little space to hang clothes and no drawers, the containers for the bathroom soap, conditioner and body wash were very badly placed it was virtually impossible to press the plungers, if you were having a bath you had to stand up for access. To sit in the bath was extremely uncomfortable as the non slip strips had been placed the whole length of the bath, right under your backside.
    There was no discernible heating in the bathroom and no curtains.
    There was heating in the bedroom that came on at 6 pm.
    No bedside table on one side of the bed , with no reading light.
    No hooks in the lobby for wet clothing.
    No access to a balcony that was deemed to be dangerous.
    The painting on the windows and doors was very chipped.
    Downstairs the dining room and breakfast room were smart, but once again the state of the windows and doors was tatty.
    However the food for dinner and breakfast was excellent and well presented with good choices.
    To sum up, great potential but needs a lot more TLC

    Room tip: Expensive parking
    Date of stay: June 2024
    Trip type: Travelled as a couple
    Thank tonydd_13
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    The Burlington Hotel T, General Manager at The Burlington Hotel, responded to this reviewResponded June 16, 2024

    Dear tonydd_13

    Thank you for taking the time to post a review following your recent stay with us.

    I appreciate your kind feedback in relation to food and your dining experiences at the hotel, but have noted your additional comments on your allocated room.

    I would like the opportunity to investigate these matters further, so if you wish, please contact me directly via email at michelle@theburlington.net and we can discuss further.

    Look forward to hearing from you.

    Kind Regards

    Michelle
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed June 12, 2024

    My husband and I came for our wedding anniversary bur also, it was our first proper holiday away together, just the two of us.
    The staff at The Burlington couldn't have been more helpful and friendly. We stayed I'm the executive/honeymoon suite and, from the sea view window, roll top bath to the super comfy bed, we thoroughly enjoyed our visit. We also ate in the restaurant on our last evening and the food was fantastic. One highlight for me was, waking early, getting a coffee, heading out onto the beach front and watching the sun rise.. my husband and I will definitely be back again. Special thank you to Ollie and all his help and advice.
    Hannah and George Hussey

    Date of stay: June 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank B89TJhannahs
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    The Burlington Hotel T, General Manager at The Burlington Hotel, responded to this reviewResponded June 13, 2024

    Dear B89TJhannahs

    Thank you for taking the time to post a review following your recent stay with us. I am delighted you both enjoyed your stay with us and had opportunity to enjoy time on the lovely seafront right on our doorstep.

    Thank you also for your kind feedback in relation to the hotel facilities, food and service provided by the team.

    I hope we can look forward to welcoming you back to the Burlington Hotel Worthing on your next trip to the area.

    Kind Regards

    Michelle
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 18, 2024 via mobile

    What a great evening a gathering of friends drinks and an amazing buffet! Jade, Lucas,Jack and Louis were very attentive and helpful as always. Thank you Michelle for helping me organise things. And a massive thank you to Cornelius and his staff for the most delicious buffet it truly was stunning
    Thank you so much xxx

    Date of stay: May 2024
    Trip type: Travelled with friends
    Thank TJ D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    The Burlington Hotel T, General Manager at The Burlington Hotel, responded to this reviewResponded May 25, 2024

    Dear TJ D

    Thank you for your review following your recent party with us. We are delighted you enjoyed your special birthday celebration and thank you also for your very kind feedback on the food and service provided by the team.

    We look forward to seeing you again soon!

    Kind Regards

    Michelle
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 8, 2024

    We booked 3 rooms for ourselves and our family, together with an evening meal to celebrate our golden wedding anniversary.
    We were given our own room for dining and the extensive menu provided options to suit for all sixteen in our party, young and old. Everybody had the highest praise for the quality of our food and service.
    Our rooms were spacious and extremely comfortable and breakfast offered a good choice of cooked and continental.
    We are so pleased that we chose the Burlington for our special day.

    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Stuart E
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    The Burlington Hotel T, General Manager at The Burlington Hotel, responded to this reviewResponded May 25, 2024

    Dear 131stuarte

    Thank you for your review following your recent stay and special celebration with us. I am delighted to receive your lovely feedback and that you chose the Burlington Hotel for your special day.

    I hope we can look forward to welcoming you back on your next visit to the area.

    Kind Regards

    Michelle
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 30, 2024

    We decided to hold our wedding at the Burlington Hotel and what a magical experience it was. The manager Michelle was so lovely and accommodating throughout. Michelle and her team went above and beyond to decorate the room how we intended whilst we made our way back from our ceremony in London! The food was fantastic, the staff were amazing, so polite, friendly and hard working. The DJ that the hotel provided was brilliant. The team even helped us gather our belongings at the end of the night, boxed up our cake and made sure nothing was forgotten, going the extra mile for us. The honeymoon suite that me and my husband stayed in was immaculate, the mattress was so comfortable and it had a beautiful big bath! Perfect for a heavily pregnant bride to relax. The balcony overlooked the sea and promenade which was beautifully lit up. Breakfast was amazing, the food was delicious, and it wasn’t busy at all, a small quiet room with a lovely atmosphere for the morning. I honestly haven’t a single complaint, we cannot wait to return in the near future.

    Date of stay: April 2024
    Trip type: Travelled with family
    Thank Hannah S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    The Burlington Hotel T, General Manager at The Burlington Hotel, responded to this reviewResponded May 25, 2024

    Dear N321PKhannahs

    Thank you so much for taking the time to post a review following your wedding with us recently. We are delighted to receive your lovely feedback, it was our pleasure looking after you all on your very special day.

    Congratulations again and we look forward to welcoming you both back to the Burlington Hotel in the near future.

    Kind Regards

    Michelle
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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