Put my review in the hotel section because initially I couldn’t find the restaurant listed. Not sure it’s still called Verve.
On arrival at The Grill the lady that greeted us was instantly annoyed that we’d booked the round table for 9 people. She was abrasive to say the least.
This was a belated birthday celebration but we felt awkward and at first didn’t quite understand the problem. We requested the round table when booking.
Eventually we sat down, the same lady took our drinks order and informed us that the table was available for just 2 hours! I think this should have been mentioned when booking.
We notice the the staff worked hard, but if we hadn’t cleared our own plates away(putting them on the window ledge for collection) we would have been there much longer. We felt some pressure on time and aware we overstayed our welcome by 30 minutes or so.
The food itself was very nice, only one thing, the Eton Mess had little or no meringue in it.
It would have been a nice family get together on Easter Sunday except for the unwelcome reception, this wasn’t a good way to greet people. I’m paying good money to eat and enjoy a family gathering not listen to a receptionist have a moan, it’s not professional either.
I would hesitate to go again.
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