Hats off to the general manager in responding to all the feedback in such a possitive manner. He, like the rest of the staff, must be praying for 2013 post refurbishment.
Check in was a delight. I haven't been greated with such a bubbly hello in a long time! Equally the young lads serving at dinner were enthusiastic and interactive, but a hotel is unfortuneately not judged on staff alone. Location isn't great but is easy to find and from the outside reminded me of an old school building. The corridors do have a strange odour and the rooms are in need of some tlc. Beds were comfortable and rooms surprisingly quiet given the proximity to the main road.
The menu was limited and was told by one waiter we could have a buffet and by another that it had finished (8pm) and nothing was left. That said, the quality of the food we received was really good and they made something specific for my colleague on request. Breakfast was pleasant although the layout was a little confusing. I would suggest some teaspoons on the tables or at least beside the yoghurts?
Overall a good value hotel that has the potential to be great in the future if the money is invested.
* note to hotel* Please could you make sure that they invest in some new pillows when you get your refurbishment!
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- Also Known As:
- Park Inn By Radisson Harlow Hotel Harlow
- Harlow Park Inn