We stayed here in november 2011 and returned despite problems regarding the food we ate in the restaraunt on the first night we had our wine and that was it the meal never came owing to the chef mis-placing the order and after waiting an hour we gave up why staff hadn t realised was puzzling, After a apology by the manager we tried again next night, meal was fine but we didn,t get any wine despite twice reminding waitress we had ordered a bottle. 3rd night we got both meal and wine although not the bottle we had ordered. Despite this, everything else was exceptional so decided to return and did so staying 15/16 April 2012 again we thoroughly enjoyed our stay staff were brilliant special mention for Sandy who seemed to pop up everywhere and the gentleman in the lounge bar sorry didn,t get name (grey suit and beard) who was very helpful but what a shame service in the restaurant does not seemed to have improved, we witnessed a couple leave the breakfast room on the first morning after waiting 45 minutes for their breakfast which never arrived and on the second morning we had to ask the waitress for milk and cereal bowls which she got very promptly but has we sat down to eat our cereals she arrived with our cooked breakfast which she placed alongside our cereals which meant they had gone cold when we were ready for them, it may seem a bit trivial but this is the first time this has ever happened to us and we stay very often in hotels and little things make you think about returning, despite this again everything else was brilliant and we do intend to return
- Official Description (provided by the hotel):
- Like a magical secret, Rhinefield House is located deep within the New Forest National Park. Step inside and the aura of magic simply deepens - and nowhere more spectacularly than in the Alhambra Room, bedecked in glittering jewels. With beautiful surroundings and a blend of Tudor and Gothic architecture, Rhinefield is the most perfect fairytale wedding venue. It is also the ideal setting for an indulgent break and an inspiring conference venue for meetings, team building or product launches. Downtime means the chance to take in the great outdoors we have on our doorstep, whether its pony trekking, long walks in the forest or a day trip to the sea. ... more less
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- Also Known As:
- Rhinefield House Hotel Brockenhurst, UK - New Forest
- Rhinefield Hotel Brockenhurst