We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
damsel2510
London, United Kingdom

Wow!

4.0 of 5 bubblesReviewed 4 weeks ago
Had a very relaxing stay here, and came away feeling totally rejuvenated. We stayed in a treehouse - well worth the extra. Amazing accommodation, so comfortable & thought of everything. Sauna & hot tub on the very private terrace. Cute gas fire for those winter evenings. It was very hot tho (especially on mezzanine) not sure how to address this, a/c maybe not strong enough, and of course goes off if the key card not in place.

Our only complaint is we were a bit disappointed at the quality of the food we had ( Fusion & Rib Room); we all felt it could have been better (but the creme brûlée in Rib Room is AMAZING!) Breakfasts were excellent.

Spa is well run & we felt very well looked after, lots of facilities - glad we stayed 2 nights as we would have struggled to squeeze in everything! 😆

ALL staff we came into contact with were, without exception, incredibly efficient, friendly & helpful. Nothing was too much trouble. Communication while booking, prior to arrival & during the stay couldn’t be faulted. Special thanks to Chloe, Cheryl & Jeff (Geoff?) but everyone made us feel very welcome.

I’d definitely recommend this place, & will definitely be back. Thank you everyone
Date of stay: June 2024
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie E, General Manager at Ramside Hall Hotel, responded to this review
Responded 1 week ago
Thank you for sharing your detailed and heartfelt review of your recent stay with us. We are thrilled to hear that you had a relaxing and rejuvenating experience in our treehouse accommodation.

It’s wonderful to know that you found the treehouse to be amazing, comfortable, and well-appointed, with the sauna and hot tub on the private terrace adding to your enjoyment. We appreciate your feedback regarding the temperature on the mezzanine. We'll certainly look into improving the air conditioning to ensure it is more effective in the future.

We're sorry to hear that the quality of the food at Fusion and the Rib Room did not meet your expectations, although we're glad you enjoyed the crème brûlée and found the breakfasts excellent. Your feedback is valuable, and we will review this with our culinary team to enhance our dining offerings.

It's fantastic to hear that you had a great experience at the spa and felt well looked after by our team. We take pride in our wide range of facilities and are delighted that you had enough time to enjoy them all during your two-night stay.

Your kind words about our staff are greatly appreciated. We strive to provide exceptional service, and it’s heartwarming to know that Chloe, Cheryl, Jeff, and the rest of the team made you feel welcome and well-cared for throughout your stay. We will make sure to pass on your special thanks to them.

Thank you for recommending our venue and for expressing your intent to return. We look forward to welcoming you back for another wonderful stay in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$104
Get rewarded with One Key
  • Expedia.com
    C$104
  • Agoda.com
    C$71
  • Trip.com
    C$76
3.5 km from Ramside Hall Hotel
Free parking
C$155
  • HotelIndigo.com
    C$155
  • Lol.travel
    C$150
  • Priceline
    C$155
4.2 km from Ramside Hall Hotel
Free Wifi
Restaurant
C$190
  • Expedia.com
    C$195
  • Destinia.com
    C$175
  • Priceline
    C$223
4.1 km from Ramside Hall Hotel
Free Wifi
Restaurant
C$135
  • Algotels
  • Expedia.com
  • Hotels.com
4.2 km from Ramside Hall Hotel
Restaurant
Bar/Lounge
Exterior
C$89
  • Expedia.com
    C$106
  • Agoda.com
    C$78
  • Hotels.com
    C$106
1.6 km from Ramside Hall Hotel
Free Wifi
Restaurant
C$145
  • Booking.com
    C$145
  • Algotels
    C$132
  • Priceline
    C$145
4.3 km from Ramside Hall Hotel
Free Wifi
Pool
C$206
Fully refundable
No prepayment needed
  • Expedia.com
    C$205
  • Hotels.com
    C$205
  • Priceline
    C$206
4.9 km from Ramside Hall Hotel
Free Wifi
Free parking
East Side 1
C$115
  • Priceline
    C$111
  • Expedia.com
    C$120
  • Hotels.com
    C$120
6.9 km from Ramside Hall Hotel
Free Wifi
Free parking
C$98
C$91
  • ZenHotels.com
    C$98
  • Algotels
  • Expedia.com
4.7 km from Ramside Hall Hotel
Free parking
Restaurant
C$97
Fully refundable
  • Expedia.com
    C$99
  • Vio.com
    C$94
  • Priceline
    C$101
7.9 km from Ramside Hall Hotel
Free Wifi
Free parking
View more hotels in Durham
Reviews (3,960)
Filter reviews
3,960 results
Traveller rating
2,221
886
414
226
213
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,221
886
414
226
213
Show reviews that mention
All reviews rib room fusion restaurant golf course infinity pool steak golf club premier room spa break spa access evening meal cooked to perfection reception staff afternoon tea birthday treat special occasion steam room overnight stay
Selected filters
Filter
Updating list...
16 - 21 of 3,960 reviews
Reviewed 4 weeks ago

We have been to several Golf Venues over the last 24 years, and from first contact up to leaving.Helan
Roseberry and her staff could not have been more helpfull and attentative. The complex is exceptional, and they keep on improving it, accomadation, food , Golf courses and friendliness and helpfulness of the entire staff was always first class, we would not hesitate to return to this quality venue, Thank you.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank johngolf2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie E, General Manager at Ramside Hall Hotel, responded to this reviewResponded 1 week ago

Thank you so much for your wonderful feedback! We are delighted to hear that your experience at our golf venue was exceptional and memorable from start to finish.

It's fantastic to know that Helen and her staff were incredibly helpful and attentive throughout your visit. Providing outstanding service is our priority, and we're pleased that they made such a positive impact on your stay.

We appreciate your kind words about the entire complex. We strive to continuously improve our accommodations, dining options, golf courses, and overall guest experience, and we're thrilled that you found them to be of high quality.

Thank you for your loyalty and for considering us a quality venue worth returning to. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic experience in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2024

I truly have no words to describe how amazing ramside really is, the treehouses are perfect to escape from reality they are so cosy! The staff are extremely attentive, the woman which checked me in at the reception couldn’t have been nicer and more welcoming. The woman which took me up to my accommodation and gave me the tour and explained how things work inside was fantastic. The spa is out of this world, you’re provided with robes, towels and flip flops definitely worth the money. I planned this trip for my bestfriend as a surprise and they added balloons inside and a card giving it that extra special touch, the only downside in our opinion was the charcoa restaurant quite expensive for 2 meals, 2 small desserts and 2 drinks. The wait was a bit disappointing however it seemed like the carvery was a big hit, so maybe next time we will order that. Overall we had the best time and will definitely be returning to ramside! Now that I’m back home I miss the hot tub and the bed in our accommodation more than anything, truly is fantastic!

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank courtneysboustead
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie E, General Manager at Ramside Hall Hotel, responded to this reviewResponded 1 week ago

Thank you so much for your heartfelt review! We are absolutely thrilled to hear that you had such an amazing experience at Ramside Hall.

It's wonderful to know that you found our treehouses to be perfect for escaping reality and cozy. Providing a comfortable and memorable experience is our goal, and we're delighted that you enjoyed your stay.

We greatly appreciate your kind words about our staff. We strive to provide attentive and welcoming service, and we're pleased that our receptionist and the staff who showed you to your accommodation made such a positive impression.

We're thrilled that you enjoyed the spa experience as well. Ensuring our guests have a relaxing and rejuvenating time is important to us, and we're glad that the amenities and service met your expectations.

Thank you for choosing Ramside Hall for your best friend's surprise trip. We're delighted that the added balloons and card made it extra special for you both.

We apologize for any disappointment with the Charcoa restaurant experience. Your feedback is valuable to us, and we will review this to ensure we continue to improve and meet our guests' expectations.

Thank you once again for your wonderful review. We look forward to welcoming you back to Ramside Hall for another fantastic stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2024

Another excellent 5 day stay at Ramside. The upgraded Pemberton was very welcome as it was in need of a refresh. Staff excellent especially those in golf pro shop who couldn’t be any more helpful. The Prince Bishop course was undergoing bunker refurbishment which was unfortunate but this did not detract from the experience. We are all seasoned (older) golfers and the two courses are challenging but excellent particularly the Prince Bishop . Overall another great golf outing and we’ll be back next year. Thoroughly recommend a visit

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jimmckechnie0309
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie E, General Manager at Ramside Hall Hotel, responded to this reviewResponded 1 week ago

Thank you so much for your glowing review! We are thrilled to hear that you enjoyed another excellent 5-day stay at Ramside and that your experience was so positive.

We're delighted that you found the upgraded Pemberton room to be very welcome and refreshing. Providing comfortable accommodations is important to us, and we're glad that you enjoyed your stay.

It's wonderful to hear that our staff, especially those in the golf pro shop, were excellent and incredibly helpful. We aim to provide exceptional service to enhance our guests' experiences, and we're pleased that they made a positive impact on your stay.

We apologize for any inconvenience caused by the bunker refurbishment on the Prince Bishop course, but we're glad to hear that it did not detract from your overall enjoyment. Your feedback is appreciated, and we're committed to maintaining our courses to the highest standards.

Thank you for recommending us, and we look forward to welcoming you back for another great golf outing next year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2024

What a fabulous place to celebrate something special. The venue is absolutely wow and all of the staff we encountered were just lovely. Organisation and food just beautiful.
Guests said it was the best party they had ever been to - quite a compliment!

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank thewilloughbys27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie E, General Manager at Ramside Hall Hotel, responded to this reviewResponded 1 week ago

Thank you so much for your wonderful feedback! We are thrilled to hear that your special celebration at our venue was a fabulous experience.

It's fantastic to know that you found our venue to be absolutely wow and that our staff made a positive impression with their lovely service. Providing excellent hospitality and creating memorable experiences is our goal, and we're delighted that we could contribute to making your event special.

We're also pleased to hear that the organization and food were beautiful. Ensuring everything runs smoothly and offering delicious cuisine are priorities for us, and we're glad that we met your expectations.

Moreover, receiving feedback that your guests described it as the best party they had ever been to is truly an honor and a wonderful compliment. We strive to exceed expectations and create lasting memories for all our guests.

Thank you once again for choosing our venue for your celebration. We look forward to welcoming you back for more special occasions in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 10, 2024 via mobile

We stayed in the hotel and had access to the spa as well as the infinity pool for the hour. We got in the hotel room and had a view to the golf course and soon realised that everyone on the golf course could see through our double doors which personally I think there should be tinted windows for this. We put our robes on and went downstairs and tried to get in the changing rooms before we realised someone else has to open them to let us in (we didn’t know this as we didn’t get told prior to this) so we went to the reception to get access to the spa. It seemed the spa receptionist wasn’t sure that we had access to the spa and we had to wait till she rang hotel reception to make sure we do have access. It made us feel like she thought we just took robes from home and tried to get in the spa without a room booked. Once we got our neon pink wristbands we were only allowed in the spa for an hour. There was no signs to show that we aren’t allowed in the other part of the spa (we didn’t know we weren’t allowed) so we made our way through the doors and sat down down for about 2 minutes till a staff member came over and let us know that this part of the spa was for the guests who had an “upgrade” or were spa guests only so we made our way back to the main pool. Once we got into the main pool it was freezing. One jacuzzi and it was small. Sauna wasn’t even hot. We were both confused as to where to go in general as we didn’t get shown around we had to ask ourselves. Once the hour was up we made our way up to the infinity pool which the staff member was lovely the room was gorgeous and the infinity pool was warm however we found that it overlooks the outside pool of the spa which we could see them and they could see us so it wasn’t very private. We dined in the rib room the food and staff were lovely.

Room tip: Big car park however few spaces available on a Saturday
Date of stay: May 2024
Trip type: Travelled as a couple
Thank Laura S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews