We were upgraded to a large, double room with a sea view. The room was spacious and clean. The sea view was slightly disappointing as there is a lot of work going on but we enjoyed watching the JCB's, this is not the hotels fault just an observation.
While the room was big with 2 large windows, the bed was cheap with an even cheaper mattress, it was lumpy and uncomfortable.
We ate in the Italian restaurant next door, you go through a connecting door from the hotel, the food was amazing, I can thoroughly recommend it. The manager informed us that they had live music on later on and we were welcome to come back....we didn't need to, we sang along from our hotel room....actually the singer was quite good and we enjoyed it! The hotel also had live music on, it was a Thursday night, this was not so good, it was very loud and full of base, thankfully it didn't go on too late.
The lights for the hotel were right outside the room so it wasn't very dark but the curtains were ok, we managed a few hours sleep, about 2am there must have been a club turn out as there was plenty of 'revellers' laughing, shouting and having fun (nothing wrong in that) after they had passed we fell back asleep. About 5.30am we were woken by van doors slamming and sliding, how many doors does a van have, as, what I assume were workmen, were picked up or dropped off for work.
After, what was a fairly broken nights sleep we went off to breakfast, the room was bright, there was quite a good choice of cereal, danish and juice, we were offered a choice of tea or coffee and brown or white toast, and an offer of an english cooked breakfast which my husband had, it looked very nice and my husband said it was hot and nicely cooked. We ordered brown toast, it arrived and looked ok, my husband broke his in half and it was green with mould, on inspection of the other slice, I'd already eaten one, that too was green with mould on one side. When we called the man that was serving us, he looked horrified and just grabbed it and took it into the kitchen...after about 2 mins he came back and said "sorry about that".
We returned to our room, collected the case and made our way down to reception to have a word, there was no one there to have a word with, just a box on the counter to out your key in, the man from breakfast came along, he informed us that things had been put into place so there would be no repeat of 'this morning's problem'.
I phoned the hotel later in the day and explained what had happened, the receptionist knew nothing about this and she was quite shocked, I asked if I could have a refund for the breakfast, she agreed but explained that she didn't have the authority to do this....I'm still waiting.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Book Direct Rooms so you can book your The Royal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.