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All reviews free bus heathrow airport the central bus station bath road comfortable bed next morning an early flight car park between flights an overnight stay booked this hotel hoppa bus one night stay good nights sleep arora runway buses
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Reviewed October 5, 2017

Great location, close to the airport. Clean & quiet rooms. Dinner was good, served just off the lobby. Breakfast buffet downstairs was hot & fresh & the muffins were amazing. Just a couple of issues.. checking in took Way too long!!! They wanted to upgrade the room & sell the breakfast for an upcharge, which was fine, but it took about 45 minutes to get checked in to 3 rooms. The next day, we were told the bus to the airport would take credit cards, because the hotel was out of vouchers. Not the case. You need to either have cash or the voucher. When you are trying to get to the airport for your international flight, this misinformation is unacceptable. Otherwise, a nice stay.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank staceymg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded October 12, 2017

Dear stacey m,
Thank you for your review.
Great to see that overall you had a good time with us.
Apologies for the few frustrations you did encounter which we will look into immediately and resolve.
Hope to see you again soon.
Best wishes,
JG

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 5, 2017 via mobile

We planned this as our last hotel while visiting the UK for an easy trip to the airport and were glad we did. The hotel was very nice and close to the airport the dining Elena’s very good and they put on a great breakfast. I recommend taking a taxi to the airport or plan ahead as the shuttle makes several stops before getting to the airport.

Date of stay: October 2017
Trip type: Travelled with friends
Thank 237dennisr237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded October 12, 2017

Dear Dennis R,
Thank you for your fantastic review.
Looking forward to seeing you again next time.
Best wishes,
JG

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Reviewed October 4, 2017

I always enjoy staying at this hotel whenever I am in London and wish to stay near Heathrow Airport. The beds are extremely comfortable for my bad back; the A/C works well; the staff is efficient; the breakfast buffet is good and special orders like porridge are available; the "free bus" to Heathrow stops right in front of the hotel; Hotel Hoppa and a taxi service are also available. All in all, I have no complaints about this hotel.

Date of stay: September 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 48suzana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded October 12, 2017

Dear 48suzana,
Thank you very much for your lovely review.
Looking forward to seeing you again next time.
Best wishes,
JG

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Reviewed October 4, 2017

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded October 5, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 3, 2017

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HM_HeathrowAirport, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded October 5, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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