Just returned from an all inclusive weekend stay at this hotel, this is the third time we have stayed here,I really love the overall feel of this place, the staff and the food is as good as you can get, but on this stay we have had a few mixed things happen, to start off we had a free upgrade to the best available room, but we were told that this was unavailable as the the hotel was full on the saturday night, we only counted around 20 other people in the hotel and when we ate at 7pm, there was only 4 other people in the resteraunt on both evenings, so we felt a bit miffed that a better room could not be found, we stayed in room 34 on the west wing, this room was terrible, the bathroom was full of black mould on the windowsill,the sink bath and bed was full of hair,the walls were filthy and the paintwork was really not good, we were surprised as the rooms we had stayed in before were really good, now we have been a couple of times,it is clear that overall this hotel is getting very tired and is starting to feel like it needs a complete refurbishment, the chairs in the bar are falling apart,I know that this is an old building,but I feel like there are lots of things that need addressing,the wifi is labeled when you log in as Madeley Court high speed internet, but at 0.5mbs, this was probably high speed 20 years ago,again I would like to repeat the fact that I would not hesitate in using this hotel again,as we really love it,hopefully a few of these things could be sorted out.
- Official Description (provided by the hotel):
- The Mercure Telford Madeley Court Hotel is one of few hotels steeped in so much history. It offers the ambiance of a beautiful 16th-century manor house with parts of the hotel dating as far back as the 13th century, together with all the facilities you'd expect of a modern hotel. You can relax in the stunning conservatory bar overlooking the lake, take a walk around the walled gardens or just settle down in the library. The hotel can be easily reached from junction 4 of the M54 and is only 4 miles from Telford Railway Station. ... more less
- Reservation Options:
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- Also Known As:
- Madeley Clarion
- Clarion Madeley