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All reviews travel lodge vue cinema train noise plenty of free parking railway line town centre budget hotel pizza hut walking distance room was spotless comfortable stay lady on reception central location tea and coffee maritime museum excellent value for money lovely view
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Reviewed November 27, 2017

Getting to the point....the toilet had been used before we arrived and not left clean. We were moved immediately to another room. Dirty carpet, there was a mark that should have been cleaned,(vomit or toilet?). My daughter moved the beds, she wanted to be next to the wall as they are quite small singles(but OK) only to reveal chips. Obviously they hadn't cleaned between beds. There was only one bath towel in room and the shower went off totally if toilet was flushed and all through the cistern refilling. The carpet was the main thing, we just didn't feel as if it was cleaned well. Beds and pillows were fab and it was very quiet and we slept very well. Wifi was poor, if not non existent

Room Tip: We were in 101 with views on to the harbour
  • Stayed: November 2017, travelled with family
    • Value
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1  Thank dozyrozy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Remy from the Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this reviewResponded November 30, 2017

Thank you for taking the time to leave us your review.

Detailed feedback like yours is very important to us and we have passed your comments onto the hotel manager as cleanliness and room service are the basics of our promise to our customers and this is far from the high standards we strive to provide.

Please accept our sincerest apologies and we hope to welcome you back and continue improving your views on Travelodge.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 27, 2017

Great hotel, very central and easy to reach on foot from train station. Hotel has many shops, eating places, cinema and bingo hall withinin a very walkable distance. Would definitely use this hotel in future trips to this area.

  • Stayed: November 2017, travelled solo
    • Value
    • Location
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Review collected in partnership with Travelodge
1  Thank janetcV1565VV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 19, 2017

Well placed for train station and bus stops. Also good car parking for those who drive. Decent enough TL and although no food or bar options plenty within a couple of minutes walk including KFC, Macs and Wetherspoon the nearest. Very clean hotel, nice friendly welcome too.

Stayed: November 2017, travelled with friends
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 18, 2017

Friendly staff and comfortable room for a few nights stay. Near to cinemas, restaurants and shops. Preferably ask for a room facing the marina for a beautiful view in the morning. Highly recommended for business related stays!

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank hansonraju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Remy from the Social Media Team at Travelodge Hartlepool Marina Hotel, responded to this reviewResponded November 20, 2017

Thank you for sharing your experience with us.

We're thrilled to hear you enjoyed a comfortable stay at our Hartlepool Marina hotel and you found our Travelodge to be in a handy location for the surrounding areas.

We will ensure that your comments are passed to the hotel manager so we can ensure that all our guests enjoy the same experience as you and we thank you again for writing your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2017 via mobile

We were going to see a show so decided yo make a weekend of it booked the Travelodge because of its location warm welcome room very clean didn't opp for breakfast as we bothered like cooked lots of places around for this would recommend this hotel.

Stayed: November 2017, travelled as a couple
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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