We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,054)
Filter reviews
1,054 results
Traveller rating
565
361
92
24
12
Traveller type
Time of year
LanguageAll languages
More languages
565
361
92
24
12
Show reviews that mention
All reviewskew gardensbusy roadmeal dealminute walkmain roadcar parkfamily roomper nighton site parkingdistrict linebus stopexcellent staycouple of nightsgood nights sleepflight pathroom was spotlessair con
Filter
Updating list...
129 - 134 of 1,054 reviews
Reviewed November 7, 2017

This was the fourth Premier Inn that we have stayed in and it was every bit as good as the previous three. I even made a mistake hanging out the Do Not Disturb sign so that the room wasn't serviced but the problem was resolved in no time at all.
As usual all the staff were cheery and helpful and actually seemed happy in their work.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2017

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2017 via mobile

Bed was comfy but we were appalled to find only one towel for the both of us.
Called reception no answer. Went to the bar at10pm - closed.
No English people working we had trouble understanding their accents.
But it was cheap!!

Stayed: October 2017, travelled as a couple
Thank DeanM1580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Premier Inn Team at Premier Inn London Richmond Hotel, responded to this reviewResponded November 22, 2017

Hi Dean,

Thank you for taking the time to review our hotel.

I'm pleased to hear you managed to book a great deal and found the bed comfortable.

It is however disappointing you only had the one towel. Your room should be set up for the number of guests you book for and the Manager will be working with Housekeeping to avoid this happening in future.

While the restaurant does close at 10pm there are plenty of bars or restaurants nearby and we're always happy to recommend one of these.

The reception team are also on hand to help throughout your stay so I apologise if you had difficulty discussing your concerns.

I do hope we can welcome you back for a better experience.

Kind Regards,

Samantha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2017

Perfect to park up and travel into London by train. Richmond Station is only 10 minutes walk away. A very restful nights sleep and a great meal at dinner and breakfast.
Staff very cheerful and helpful.
Really comfortable beds and pillows.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank Salbel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 5, 2017

A good place to stay. Close to the town centre and with pleasant, helpful staff.
The rooms at the front can be noisy as it fronts a busy main road but there is the bonus of a small and handy car park at the rear, which, for £10 a night, is good value for Richmond! Recommended without hesitation.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews