We stayed at the 28 Inn for 4 days. This is an older motel, but it is very clean. The front desk staff were very helpful. The location was perfect for us. There is a pub attached to the motel, but we didn't visit it. The motel was very quiet, which appealed to us. It also had a kitchenette in the room,
We had a very short stay getting in after dinner and leaving by 9am. It was suitable for our needs, we had 2 rooms as there were 8 of us. One room had a kitchenette and small dining area which was handy for us to have a late dinner and early breakfast in our room. The staff was very friendly and professional.
My stay was for a week in early January 2017. It was quite cold when I arrived and the hotel was not busy, but the manager had turned the heat up in my room that morning to be sure it would be comfortable for my stay. I had a room with a kitchenette that had a 2 burner stove, microwave and full size fridge. The only thing I would have liked is for cookware to be something newer (the non-stick pans were peeling), but I found one across the road for under $20. There was only one restaurant open in the New Hazelton area the first 2 nights I was there, but there is a grocery (MacDonalds) just up the road where I was able to find items to cook a decent meal. There is a very well stocked wine/liquor store attached to the hotel.
Wifi was really good and high speed considering the area, which was a pleasant surprise.
This is the motel that the local clients I work with always recommend and I think it is for a good reason. I will stay here again when I am in the area.
I have stayed at 28 inn for nearly a year when not in camp. I was asked to change from my normal room to another one as i was told that my normal rm was booked. I stayed in new rm and was laying on the bed watching tv all my bags were open on the other bed. I felt something on my neck. Brushed it off and seen what it was. I picked it up with a tissue and looked at it closely. I instantly jumped up and called the manager. I googled and sure enough it was a Bedbug!!!! Manager came to the rm and i showed her. We tore the bed apart and found another one hidden in the mattress. She picked it up and squashed it and it was full of blood. I asked to be moved immediately and also have all of my clothes washed in the hotels machines to ensure no bedbugs had crawled into my open bags. The best she would do was move me into another rm. i asked again to have all my clothes washed in the hotel because i was worried that with my bags being left open that maybe bugs had got into my clothing. I was creeped out. I was told that the hotel machines were not for use by guests. I explained my concern stating that i did not want to put my bags and clothes into another room or my veh and have it contaminated also. She didnt care. She said that she couldent make exceptions. Why not? She is the owner!!! Her hotel rm contaminated my stuff. The only thing she would do was change rooms for me. I went to the front desk and was able to get garbage bags . I put ALL my clothes and jacket in garbage bags and sealed them tight. I had to take my bags to laundrymat and wash and dry everything bags included. Cost me $37. Thanks 28 inn for the worst customer service ever. I will sleep in my vehicle before i ever risk staying in your unclean hotel ever again. The worst service ever from the owner.
Dear Mr. Gerald R,
Thank you for your feedback regarding your stay at the 28 Inn in June. Our sincere apologies for the inconvenience caused during your stay with us and your stay was not up to your expectations.
We have never had an incidence with these insects before. We are extremely proactive with our pest control. We assure you that we have taken every measure to ensure that this will not occur again.
We are sorry we could not provide laundry service for you. Our washers and dryers are strictly for the hotel linens, sheets, etc. use only.
Additionally, we provided a large discount in hopes to compensate for the inconvenience you experienced at our hotel.
We’ve been in this business 8.5 years, we serve many customers a day and we strive to create a clean and cozy atmosphere for our guests. We thank you for being a loyal customer and staying with us for over a year.
Sincerely,
Management
A inexpensive hotel on the way to Alaska. The rating is based on the location. It is the nicest one in the area. It needs cleaning, painting and does not offer a breakfast. The price is good considering it would be used for one night as a stop going north or south.
