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“Decent Enough Hotel” 4 of 5 bubbles
Review of Park Inn by Radisson Muscat

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Park Inn by Radisson Muscat
Ranked #9 of 49 Hotels in Muscat
maj65
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Decent Enough Hotel”
4 of 5 bubbles Reviewed 16 April 2012

Muscat is an expensive palce and the price of the hotels reflect this.
I stayed in 2 hotels in Muscat all of 1 km apart. The first was The Park Inn which is a mid-size hotel of 6 floors located off the Sultan Qaboos Hwy. At the moment it doesn’t have a lot going for it in regards to position, but a very large shopping mall is being completed just up the road from it. So if you enjoy shopping you won’t have to go too far.
The standard rooms are on the small side with not a lot of room to move if sharing. Only one lounge chair for sitting in to read. The shower is a walk in shower which is good as there is no need to step into a bath. We were in room 304 which is directly across from the lift but this wasn’t an issue. The beds were comfortably firm but the pillows were the lumpiest pillows I have ever used. At the prices they charge surely they can afford some decent pillows.
Breakfast was 8 Rials ($20 AU). We did not participate and the restaurants were never busy. They place a small breakable lock on the fridge to avoid disputes over mini bar usage. So you need to break it if you wish to place your own cold drinks or milk in there. They supply a few free tea bags and coffee but the milk is powdered. However, they will supply fresh milk if asked and room service was prompt. They also have alcohol on sale from the mini bar in your room.
Parking is plentiful and free but wifi isn’t. Considering most hotels offer free wifi these days I think they need to catch up with the times.
The gym is small but with good equipment and free for guests. Be aware they may have ladies only times so check with the gym attendant. They provide a massage service and the massage itself was very good as a combination of relaxation and Thai massage. The pool area is nice and is open at night for drinks.
Be aware that Muscat is very spread out and at present there is not a lot near this hotel. I would advise hiring a car.
Expect to carry your own bags to your room if arriving in the evening as they do not have a concierge in the evenings. Not a problem for me but with the competition around they may want to rethink that one as it is always nice being greeted at the door and being relieved of your bags after a flight.

  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank maj65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbyRD_Muscat, PR & Executive Secretary at Park Inn by Radisson Muscat, responded to this review, 21 April 2012
Thank you for your feedback. Please accept our apologies for the issues that you experienced during your stay. We certainly love to have the opportunity to make this up to you so please feel free to contact us (email : gm.mctpd@rezidorparkinn.com ).

We understand your disappointment and appreciate your comments that give us a chance to improve and provide better service.

Rest assured all is noted and we are currently working on the issues mentioned, to avoid reoccurrence.

We hope that you will give us the opportunity to welcome you back to Park Inn by Radisson Muscat in the future.

With Best Regards
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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509 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
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  • Thai first
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English first
Riyadh
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

This is a good base hotel if you only want a place to crash at night. Clean and spacious but nothing special. The shower would suddenly turn cold or hot so be careful. The breakfast is the bare minimum of what a buffet should be. And at night you can hear the beat from the bar on the rooftop. The guy at reception was great though. When I asked about wi-fi he gave me the code for free for my entire stay (two nights).

  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EmanRiyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbyRD_Muscat, PR & Executive Secretary at Park Inn by Radisson Muscat, responded to this review, 14 April 2012
Thank you for your feedback. Please accept our apologies for the issues that you experienced during your stay. We certainly love to have the opportunity to make this up to you so please feel free to contact us (email : gm.mctpd@rezidorparkinn.com ).

We understand your disappointment and appreciate your comments that give us a chance to improve and provide better service.

Rest assured all is noted and we are currently working on the issues mentioned, to avoid reoccurrence.

We hope that you will give us the opportunity to welcome you back to Park Inn by Radisson Muscat in the future.

With Best Regards
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
koeweit
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

this is a business hotel , located in a bit random area, but its an efficient hotel with a great rooftop bar and really friendly staff, Ask the front desk staff to print my e ticket from my black berry, no problem! taxi are in front of the hotel so transport to town is taken care off without any delay. I stayed here 2 nights

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank familykieft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbyRD_Muscat, PR & Executive Secretary at Park Inn by Radisson Muscat, responded to this review, 4 April 2012
Thank you so much for your wonderful feedback!

We are committed to providing outstanding customer service for our guest. We are very happy that you enjoyed Park Inn by Radisson Muscat and would love to have you to stay in our home again. Please do contact us and will personally look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 March 2012

Quite like the hotel. Average size rooms, good service but beware of sitting in the ajoined restaurant and bar. Although the food is good, when sat at the bar (at the back) the smell of the bin from the grill area can be a little much. I have only stayed here a couple of nights, so it might change, but on both occasions I mentioned to staff that I was moving from my original seat away from the bin. Both times got no reaction. That's not cool. Maybe a regular washout of the bin would help here, as I know that being a grill bar they will need a bin. Still, I dont need to smell it when I am having a beer.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nasty_or_Nice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbyRD_Muscat, PR & Executive Secretary at Park Inn by Radisson Muscat, responded to this review, 30 March 2012
Thank you for your feedback. Please accept our apologies for the issues that you experienced during your stay. We certainly love to have the opportunity to make this up to you so please feel free to contact us (email : gm.mctpd@rezidorparkinn.com ).

We understand your disappointment and appreciate your comments that give us a chance to improve and provide better service.

Rest assured all is noted and we are currently working on the issues mentioned, to avoid reoccurrence.

We hope that you will give us the opportunity to welcome you back to Park Inn by Radisson Muscat in the future.

With Best Regards
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
australia
Level Contributor
99 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 16 March 2012

Stayed at the Park Inn twice for a total of 4 days on a business trip. It is modern, comfortably but not lavishly appointed, very clean and will be fairly well situated once the construction and road work around it is finally done. It's not far from the airport, which makes it good for short stays when arriving or departing the country, but it is quite a distance from the centre of Muscat and I don't think there is a complimentary hotel shuttle. However, it is within walking distance of a Lulu Hypermarket and a big new shopping centre with a Carrefour and eating places is just about to open a little further down the road. Otherwise it is a desert of highways and empty lots. Staff are well trained, polite, friendly and helpful, although my wake up call was 20 minutes late the first morning. The rooms are well equipped but mine had a truly awful smell (from the plumbing, I think) and housekeeping had not checked to ensure that the soap/shampoo dispenser in the shower had been refilled (it was empty). The wifi in the rooms is fast and reliable. Room service is prompt and probably a better bet than the buffet restaurant in the atrium-style foyer, which doubles as a cafe outside of meal hours and is noisy and has mediocre food. There is also a table service restaurant/grill next door which is more expensive but better food. The gym facilities were fine and there are special women-only hours. However, I don't agree that it's a good choice for business travellers. I don't think there is a business centre. Most of the clients there were part of tour groups and there was a huge contingent of children in Oman for a swimming competition, so the place was noisy and the buffet over-run and not quickly restocked. There isn't much lobby area and nowhere you can sit and talk informally to business contacts. I'd recommend it for one or at most two nights, but not for a longer stay.

Room Tip: Ask for a room that looks outside, not into the atrium, and on one of the sides which does not face...
See more room tips
  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ozday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbyRD_Muscat, PR & Executive Secretary at Park Inn by Radisson Muscat, responded to this review, 18 March 2012
Thank you for your honest feedback. Please accept our apologies for the issues that you experienced during your stay. We certainly love to have the opportunity to make this up to you so please feel free to contact us (email : gm.mctpd@rezidorparkinn.com ).

We understand your disappointment and appreciate your comments that give us a chance to improve and provide better service.

Rest assured all is noted and we are currently working on the issues mentioned, to avoid reoccurrence.

We hope that you will give us the opportunity to welcome you back to Park Inn by Radisson Muscat in the future.

With Best Regards
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
250 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 bubbles Reviewed 16 March 2012

We had to stay her e for one night and although the hotel was minimalistic, it was of a good quality. Nice scenic lifts to a roof top terrace with a pool. OK range of toiletries in the bathroom but again my pet hate of ‘shampoo and conditioner in one bottle’! Large double or dare I say triple size glass shower, which was lovely, if a little low on water pressure..... good size towels though. Breakfast buffet is OK and has something for everyone.

Room Tip: all seemed pretty much the same!
See more room tips
  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TravelFun24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbyRD_Muscat, PR & Executive Secretary at Park Inn by Radisson Muscat, responded to this review, 17 March 2012
Thank you for your honest feedback. Please accept our apologies for the issues that you experienced during your stay. We certainly love to have the opportunity to make this up to you so please feel free to contact us (email : gm.mctpd@rezidorparkinn.com ).

Rest assured all is noted and we are currently working on the issues mentioned, to avoid reoccurrence.

We hope that you will give us the opportunity to welcome you back to Park Inn by Radisson Muscat in the future.

With Best Regards
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sohar, Oman
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

Stayed there couple of times since Jan 2011 for business related visits. The rooms are tidy, elevators are ample and fast, nice gym. Basic but hygienic break fast. The rooms face inner lawn or nearer buildings, only those who stay at rooms that face the road will be able to see the sea. The parking is tricky as you have to get your access card before parking underground. Anyway parking at the sides is preferred. A Nice Business Hotel, clean, tidy, purposeful and with courteous staff. But it may be little pricey if you want to stay for more than one night as there are so many new hotels around with the same stars which costs much less. Good luck.

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suresh75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIbyRD_Muscat, PR & Executive Secretary at Park Inn by Radisson Muscat, responded to this review, 17 March 2012
Thank you so much for your feedback.

We are committed to providing outstanding customer service for our guest. Please accept our apology if you had a hard time with our basement parking (for security purposes). We are very happy that you enjoyed Park Inn by Radisson Muscat and would love to have you to stay in our home again. Please do contact us and will personally look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Muscat

Property: Park Inn by Radisson Muscat
Address: Sultan Qaboos Street | PO Box 1635 PC 133, Muscat 133, Oman
Phone Number:
Region: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Muscat
#9 Luxury Hotel in Muscat
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Muscat 4*
Number of rooms: 175
Official Description (provided by the hotel):
Park Inn by Radisson Muscat hotel offers 175 bright and colorful guest rooms including 7 suites & handicapped rooms, rooftop swimming pool, fitness centre, meeting rooms, restaurants, bars and free high speed internet access throughout the hotel. The hotel is positioned near the commercial district and shopping areas, offering corporate and leisure travellers a convenient location. Situated nearby the main highway linking Muscat International Airport to Ruwi, the city's central business district, this hotel also boasts easy access to the Al Ghubra beach, local companies and attractions. Guests at this hotel in Muscat can enjoy a variety of restaurants and bars without leaving the property. * RBG Bar & Grill offers guests a tempting variety of international cuisine, local specialities and signature grill dishes.*The Palm Restaurant serves both international and arabic cuisine in a casual open-kitchen atmosphere. *Sama Terrazza boasts a rooftop bar with a wide selection of beverages, a tapas menu and spectacular views of the city, sea and mountains (closed during summer season ). ... more   less 
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Also Known As:
Park Inn Muscat Hotel Muscat

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