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Sofia P

Excellent service

Review of Hotel Calissano
5.0 of 5 bubblesReviewed Aug 20, 2021
The hotel staff and management were very kind, polite and attentive to us. Well located, a few minute walking to the city centre. The hotel was perfect. We were in Alba for a short time and they kindly kept our suitcases safe in storage. Very much recommend this place!!!! Will come back to stay!!!
Date of stay: August 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Calissano, Direttore generale at Hotel Calissano, responded to this review
Responded Aug 25, 2021
Dear Guests,
thank you for your amazing review!
We hope to see you again next year!
And thank you so so so so much for your kind words! :)
Our best regards
Matteo
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (750)
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468
254
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Traveller rating
468
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22
5
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All reviews great hotel old town modern hotel rooms are big big parking parking garage four star comfy bed min walk breakfast was excellent
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Reviewed July 30, 2021

Our family really liked this hotel and we will likely come back. Staff were really nice and helpful too, until the moment we checked out. When we checked in, the guy at the front desk helped us carry our bags to the apartment. I didn’t have Euros when we arrived, so I thought I’d tip him when we leave. However, when we checked out, the same guy and two other guys at the front desk just watched us load our stuff in the car and didn’t even bother to offer to help. Too bad for him I actually prepared Euros 30 in my pocket to give to him. Oh well…🙄

Date of stay: July 2021
Trip type: Travelled with family
Thank Jp19772010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Calissano, Direttore generale at Hotel Calissano, responded to this reviewResponded August 18, 2021

Dear Guest,
thank you for your nice review.
We are sorry for how we managed your bags at the check-out, we promise it won't happen again.
My best regards
Matteo - Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 12, 2020

Happy with the hotel, clean and nice rooms, breakfast and the restaurant are nice. Big bonus that there was a garage under the hotel. For sure I will stay there next time in Piemonte. The beds are a little too hard.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Øyvind A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gian Luca Borra, Direttore generale at Hotel Calissano, responded to this reviewResponded November 9, 2020

Dear Guest,
thank you for your nice review.
It will be very helpful for other travellers that want to explore our region!
My best regards
Matteo - Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2019 via mobile

This is a wonderful hotel that is close to city center and in a quiet location. The staff are very friendly and helpful. We had numerous interactions with both Giula and Matteo prior to and during our trip and their responses were prompt and professional.

Our suite was beautiful and many amenities. Breakfast choices were abundant.

Highly recommend!

Date of stay: October 2019
Trip type: Travelled as a couple
Thank M6894ZKericc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SantinoGerlotto, Direttore at Hotel Calissano, responded to this reviewResponded November 20, 2019

Dear Guests,
thank you for your amazing review!
We hope to see you again next year!
And thank you so so so so much for your kind words! :)
Our best regards
Matteo & Giulia - Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2019

A modern high rise hotel close to downtown Alba, the rooms are spacious, clean and quiet, very comfortable. Breakfast was excellent with large selection of hot and cold food. The staff was very attentive to our needs and helped us with restaurant selections.

Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Charlie499270
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SantinoGerlotto, Direttore at Hotel Calissano, responded to this reviewResponded November 20, 2019

Dear Guest
thank you for your nice review!
We hope to see you again in our Hotel and in our beautiful area!
My best regards
Matteo - Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 8, 2019

The hotel calissano has a front desk person named meteo who is absolutely the most helpful young man one could imagine . he gave us multiple maps ideas for or touring around town recommendations for dinner at a wonderful simple restaurant which was just what we were looking for with homemade pasta and truffle sauce another local specialties . the hotel is beautifully appointed fabulous breakfast comfortable beds and very helpful staff.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Abemama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SantinoGerlotto, Direttore at Hotel Calissano, responded to this reviewResponded November 20, 2019

Dear Guests,
so so many thanks for your stunning review! And for your sweet words about me! :)
We hope that will be helpful for all the other travellers of the region!
Come back next year my friends!
My best regards
Matteo Siragusa - Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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