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Nanci H
Palo Alto

First-class staff, location and experience.

Review of Hotel Calissano
5.0 of 5 bubblesReviewed Jun 8, 2024via mobile
Centrally located in the charming town of Alba. Attractive, spotless with many nice amenities including breakfast buffet, laundry and a cute, small bar.

But hands down, the best part is the staff. From when we first booked in the US to our departure EVERYONE was gracious, helpful and knowledgeable. Their help started soon after our booking when they helped us arrange for a car from the Milan airport and never stopped. If you want a great hotel with first-class staff, this is your place!
Date of stay: June 2024
Room Tip: Has parking lot. Easy walk to city centre.
Trip type: Travelled as a couple
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Reviews (749)
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Traveller rating
467
254
22
5
1
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All reviews great hotel old town modern hotel rooms are big big parking parking garage four star comfy bed min walk breakfast was excellent
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Reviewed May 12, 2024

This hotel was wonderful - a great location in Alba, huge bathrooms, robust breakfast buffet included each morning, quick laundry service, cute lobby bar, and more. The bed was comfortable and the rooms were very clean and spacious. I would highly recommend staying here while you're in Alba!

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank theresad0902
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 10, 2023

Distinction: there is Hotel Calissano and apartments at Hotel Calissano. We stayed at the apartments, which are in an adjacent building to the hotel. Bruno went above and beyond at check-in. He took us to the parking garage & directed us where to park our electric car rental. He even hooked up the charging equipment. Bruno then escorted us to our apartment and pointed out all features. Kudos to Bruno!
The apartment had a full kitchen with refrigerator and stove. Private bath was a nice size but a couple of comments: the shower door did not close all the way so water was always on the floor after showering; the light in the bathroom was motion sensitive and out of range of the shower, unless you waved your hands above your head. There needs to be a manual override for the light. We had a balcony but there was no furniture on it so we had to take kitchen table chairs out if we wanted to sit outside. The location was great, a 5-10 min walk to the center of old town. However, the street the hotel is on is a bit dark and off the main road. Thankfully there was always other guests walking back in the evening, but for two women walking alone, it felt a little desolate/sketchy. Breakfast in the hotel was included. The dining room that breakfast was served was pleasing and had plenty of room. There were a variety of selections for breakfast. Would stay at Calissano again if in the Piedmont region. It was easy to explore and visit other towns & go on excursions. We went on a truffle hunt and winery tour/tasting within 30 minutes of Alba. Also explored neighboring towns of La Morra & Nieve. Alba's old town was charming and we spent a few days and evenings wining & dining.

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank WLK440
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 21, 2023 via mobile

Not bad in total and from the side such as service and room it should be marked as average standard.
For the location of hotel, it is fine from here to city centre,yet, you should consider that i go to gym everyday.
However it is the only one which can provide the services such as checking in after 8pm in this town.

Date of stay: October 2023
Trip type: Travelled solo
Thank r0rschachb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 14, 2023

Great hotel in Alba 5min walking from center, comfy bed and richly decorated rooms. Welcoming and professional staff - different approach from faceless hotel chains.
Good coffee in breakfast - would appreciate 1-2 more local choices.

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank auteur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 22, 2022

Conveniently located in walking distance of the city centre. This hotel has underground parking. It is clean, well maintained with a modern feel. Rooms are spacious and have all the fixtures and fittings expected. Staff are professional and front desk is proficient. The breakfast buffet had a good range of food choices.

Date of stay: November 2022
    • Location
    • Sleep Quality
    • Service
54  Thank liverpool1023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Calissano, Direttore generale at Hotel Calissano, responded to this reviewResponded November 29, 2022

Dear Guest,
thank you for taking the time to write us a review.
We're pleased to read that you've been able to enjoy your stay, and we
look forward to have the chance to welcome you again in Alba.
Our best regards
Stefano - Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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