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Reviewed May 30, 2018 via mobile

We came across this little gem whilst strolling around Bassano del Grappa, we had iced coffees that were delicious. Beautiful inside! The staff were friendly and service excellent, thank you, loo good too! No hole in the floor ridiculousness in the ladies!

Stayed: May 2018, travelled as a couple
Thank Abs1865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIEGOeMARINELLA, Direttore at Hotel Al Castello, responded to this reviewResponded June 12, 2018

Thank you very much for your review, happy to have left a nice memory of us.
Greetings from all of Diego e Marinella

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Reviewed April 17, 2018

Stayed here for 4 nights with friends whilst touring Bassano and the Veneto region. The rooms were comfortable and clean, if a little shabby. However the staff were always helpful and friendly, especially with my disabled husband and the breakfast was good. Beware if you have mobility issues, there is NO lift. The location is excellent. Sit outside the Hotel with Beer or Prosecco in hand (prices much cheaper than Venice!) and watch the comings and goings in the bustling square with 2 excellent restaurants either side and only 2 minutes walk down into the main squares and 5 minutes to the famous Ponte Vecchio bridge. Would definitely recommend this Hotel and stay here again.

Room Tip: If you have mobility issues ask for a ground floor room as no lifts!
  • Stayed: April 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIEGOeMARINELLA, Proprietario at Hotel Al Castello, responded to this reviewResponded April 18, 2018

Thank you very much for your review Teresa.
We are pleased to have spent a pleasant holiday with us in Bassano del Grappa.
We look forward to your return.
Best wishes from all of us

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Reviewed March 18, 2018 via mobile

High prices for the quality you get- hotel needs to be renovated, old furniture and a smell of cleaning facilities.
Staff is not client oriented- I had a vocation with my grand parents (77 years old couple) and nobody helped us with a luggage, considering that there is no elevator it was a problem.
The only good thing is a nice position but even though the price is too hight for what you get.

Prezzo troppo alto, personale poco orientato al cliente- ho fatto la vacanza con i miei nonni (77 anni) e nessuno non ha dato un mano con le valige nonostante che non hanno l’ascensore.
La posizione centrale ma nello stesso tempo la piazza dove si trova molto rumorosa di sera.

Высокие цены, старая мебель, запах моющих средств.
У нас был семейный отпуск с бабушкой и дедушкой - удивительно, но никто из персонала не позаботился о том, чтобы помочь пожилым людям с багажом, учитывая что в гостинице нет лифта.
Хорошее расположение гостиницы это плюс, но тем не менее цена чрезмерно завышенная.

Stayed: August 2017, travelled with family
Thank Regina2204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 11, 2017

I have had the opportunity to stay here many times and I will continue to return...... For me this hotel is all about the location.... Right in the Centro so it is an easy walk to all the sights and parking is includedtoo!!.The Staff are very friendly and breakfast is very good. I have stayed inmany differnet room and I found them all cozy and comfortable.... This is always my first choice for a Hotel in Bassano...

Room Tip: Free Parking!!
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank leonbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIEGOeMARINELLA, Direttore at Hotel Al Castello, responded to this reviewResponded November 12, 2017

Thank you for the review, it is always a pleasure have a guest like you in our hotel.
We're very happy to give you this kind of experience in Bassano.
We wait for the next visit in Bassano and also in our hotel.
Best regards from all the staff of the Hotel al Castello

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Reviewed October 13, 2017 via mobile

We spent 3 nights at Hotel Castello in room 10 - it was a lovely room, spacious, clean & comfortable.
The staff were very helpful and friendly- they met every request with a smile and did d their best to assist
The room overlooks the old town and has a very cute standing room balcony
I would recommend staying here for your visit to Bassano

Stayed: October 2017, travelled as a couple
Thank Big_Al_Biasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIEGOeMARINELLA, Direttore at Hotel Al Castello, responded to this reviewResponded October 15, 2017

Dear Big Al Biasin , thank you very much for your review.
We are happy she has spent a great vacation with us.
Let our customers a great memory for us is the most delightful satisfaction.
Many greetings from all of us.

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