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“Vreselijke service”
Review of L'orto Del Chiti

L'orto Del Chiti
Certificate of Excellence
Price range: US$22 - US$59
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed July 29, 2018

English below!

Allereest: het eten is prima, aan de dure kant. Voor wie goed wil eten en niks geeft om service, is dit een prima tent. Wie geeft om service, vermijd deze plek.

Bij aankomst werden we hartelijk gegroet. De sfeer werd echter steeds vervelender en de dame met de grote ronde bril werd zeer vijandig gedurende de avond. Er werd nauwelijks naar ons om gekeken. Wij zijn in veel restaurants geweest in Italië, dit is de eerste die we echt zouden afraden. In Nederland hebben wij zelf in vele horecatenten gewerkt en als wij dit restaurant een tip mogen geven: van lachen en vriendelijk zijn gaat niemand dood. Daarnaast is het niet altijd slim om je gasten af te blaffen.

Let op!; dit restaurant maakt gebruik van een toeristenkaart; bij het dessert/ koffie na het eten krijgen de niet-italiaanse gasten geen prijskaart, waardoor je veel te veel betaalt voor één kop koffie.

First of all: the food is okay, just a bit expensive. For those who just care about the food and don't care about the service: this place is just fine. For those who care about service: do not visit this place.

When we arrived, they were very friendly. However, during the night the atmosphere got really unpleasent. The lady with the big black round glasses got really hostile. The staff didn't really cared about their guests. We went to a lot of restaurants in Italy, but this is the first time we will discourage people to go to this place. In the Netherlands we've worked in several restaurants. Never seen service as bad as this night. If we could give this restaurant some advice: it's never a bad idea to smile and be nice to people. It's also not very smart to be mean to your guests.

Warning!; this restaurant has a 'touristmenu'. If you want to order a dessert of coffee afterwards, they will nog offer you a menu. This way they charge way too much for a simple coffee or dessert.

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Thank r00smark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 204 reviews

Reviewed July 23, 2018 via mobile

I love this place! Emanuelle is the best host ever and the food is amazing!!! Try their potatoes gratin and home made cinghiale!!!!!

Thank Rosaria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 15, 2015

This is - as other reviews conclude - a very nice restaurant. Very close to the city centre, but at the same time remote with a secluded garden away from the street. The food is traditional Italian, well prepared and served close to perfection by the attentive staff.
Absolutely a restaurant to recommend, and one that we will visit again in the future.

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Thank Fabricius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 5, 2014

Best steak ever: lost of meaty choices on the menu and delicious starters too, not to mention desserts. Lovely lovely location, the back garden is huge and very quite surrounded by olive trees - nice space indoor too. Delightful staff: very knowledgeable and polite.
Fantastic value for money: 2 starters, 2 beef tenderloins (one with truffle, the other one with blue cheese sauce), a bottle of prestigious Chianti, dessert to share: 80 euros.
The restaurant was recommended by a random local: what a pleasant experience!

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Thank Simona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 26, 2012

I come here at least once every year and am always impressed by the excellent food, friendly and generous service and overall atmosphere. This month I had what was, without a doubt, the best Fiorentina I've ever had. I'll be back again next summer for sure. Grazie!

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1  Thank WBTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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