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“Beautifull hotel but NO service.... not for us, only for german and italian guest”

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Radisson Blu Resort, Terme di Galzignano
Brussels, Belgium
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Beautifull hotel but NO service.... not for us, only for german and italian guest”
Reviewed 2 September 2010

The hotel is fantastic, relaxing bedroom, nice decoration, nice swimming pool. But that is it.
We choose to stay in this hotel as it became a Radisson Blu hotel, the problem was there is nothing radisson except a paper & a pen in the room. First when arrived by car, no hotel name on the building but We were impressed by the beautifull reception hall.
Took about 25min to have the receptionnist ready to check us in. He gave us the room key, show us the lift and that is it. No information about breakfast or dinner time, no information about how it works in the hotel and around (with all the treatment room, bath room, spa, golf, ... We understood later that he could not say more in english than a room number and lift on the right.
If you do not speak italian or dutch, AVOID the hotel.
For the restaurant, dinner is served between 7.30 & 9pm and choose a good table as it will be the same for all your meal every single day of your stay (room number is written on the table). When we enter in the restaurant, we were not expecting to have a buffet for dinner. It was actually the starter and dessert. You choose a pasta and main course on the menu placed on your table (in italian but they translated it in english the day after, very approximate translastion as what we order was not exactly what was on the plate). The first evening the food was good, the second we were disappointed.
For breakfast, pastry was simply hawfull. we have never tasted a croissant like that. Same for raisin bread.No fresh fruit juice and looking at the scrambled egg, better not to try. We ended by eating an apple and a banana. All the rest seems to be done for german only.
Room was really nicely decorated, but the receptionnist gave us a connecting room and we could ear everything from our neighboor (coughing, talking, toilet flush, hair dryer.... everything).
Internet access is available in a tiny room (full of mosquitoes) not good when you booked a radisson thinking free WIFI in your room), the computer is mostly used by teenagers the entire afternoon & evening.
Parking space available but quiet full in the evening and kids are playing around the cars with tennis ball.
For the spa in the hotel, we had to contact the spa therapist between 8 and 9.45 am. otherwise she is gone and we have to call her on her mobile. At the end she ask us to go at the Pevonia spa-terme outside the hotel. We have been there but we have to book quiet in advance to have the treatment which we can understand as it is more "medical" treatment than simply a spa massage.
Forgot to mention that nowhere you will find the price of your consumption. we have never received a bar menu for example. no price for the dinner, and the drinks. You just signe a paper with your order on it, but no price written. At the end it was not too expensive but we were worry.

We had originally booked for 5 nights, but left after 2. the hotel has just been refurbished and it is really Fantastic but they forgot to renew the staff and the canteen which is called the restaurant for the guest. We could go back to the hotel in a few years when it will be a real Radisson Blu hotel not before.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ISEFRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Location
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Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
uk
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2006

Booked to stay at this hotel, planned on staying for 3 weeks. We actually ended up staying only for 2 as the weather was not good. (We looked a bit daft walking around Bibione in our shorts and vest tops whilst the locals had on their anoraks to protect them from the rain!) This was August!!!

However, the hotel itself is lovely, right on th beach, all rooms are clean and have a sea view. The staff were very friendly and children are very well looked after by an experienced play leader. Having previously stayed at the Corolla down the road, which is also pretty good, I would say the Majestic is better overall. It was just a shame the weather was bad as it meant we were limited as to what we could do.

katygirl
xxx

  • Liked — Staff
  • Disliked — beds were a bit hard!
  • Stayed July 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank katygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Resort, Terme di Galzignano

Property: Radisson Blu Resort, Terme di Galzignano
Address: Viale delle Terme 84, 35030 Galzignano Terme, Italy (Formerly Radisson Blu Majestic Resort)
Phone Number:
Region: Italy > Veneto > Province of Padua > Galzignano Terme
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Galzignano Terme
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Resort, Terme di Galzignano 4*
Number of rooms: 207
Official Description (provided by the hotel):
Situated in the most beautiful and picturesque area of the Euganean Hills, one of the most important thermal sites in Europe, just a few km. from Venice,Radisson Blu Spa & Golf Resort welcomes you to its marvellous natural park extending over 350,000 m2 and to the all-encompassing elegance of its 3 4-star hotels, SPA, Wellness Centre and Golf Course and Tennis Club. This is an ideal destination for a holiday in pursuit of wellbeing, sport and relaxation, for business meetings and events in a superb setting, and as a base for exploring the cultural treasures of the nearby cities renowned for their art, among the most beautiful in Italy, such as Venice, Padua and Verona. A perfect location for an unforgettable stay. ... more   less 
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