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“A happy accidental find. Thank you4 true Italian hospitality” 5 of 5 bubbles
Review of Hotel al Sorriso Greenpark & Wellness

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Hotel al Sorriso Greenpark & Wellness
Ranked #7 of 32 Hotels in Levico Terme
Certificate of Excellence
London, United Kingdom
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A happy accidental find. Thank you4 true Italian hospitality”
5 of 5 bubbles Reviewed 12 July 2010

This is a belated review but I wanted to make sure that I say a big Thank you to the staff and the Manageress at this hotel. We discovered this elegant, classic italian resort by accident. We were only supposed to pass through but my partner got his money & passport stolen so while we were dealing with the lost documents, we were truly stressed out. The hotel staff were phenomenally helpful. Helped us get hold of the local tourist police. When we were distressed the Manageress came out and just put a key in my hand and said,"Its okay, we will work something out....just get a good nights sleep." We did. A stay at this resort included great spa, pool, wonderful access to the gorgeous lake area and the Meals were Huge and phenomenally authentic Italian cooking. 3 meals a day included during stay! In fact, the only thing we wondered was, "How can this be a weight-loss spa programme, when the food is sooo amazing and in such surplus!!!!!" The room was gorgeous and calming. We don't know how to thank you enough for helping us turn what would have been a dreadful day into an amazing stay! We were also given a huge discounts for our room by management and stay. They were just wonderful, warm and helpful. Thank you so much. I would recommend this as an idyllic family &/or couples getaway and would love to come back to sample those wonderful cooking from the a la carte kitchen! Thank you!

  • Stayed August 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CeciliaWYu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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287 reviews from our community

Traveller rating
    106
    131
    42
    8
    0
See reviews for
61
156
15
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Pianiga
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 23 May 2010

The "classic" room is nothing but basic and would need a little refurbishment (particularly in the bathroom), but is very clean and has a good view on the lake.
The wellness center and the staff of the beauty center are great.
The price for the wireless connection is too high.

  • Stayed May 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank I-EDGE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 13 May 2010

It is a family-managed hotel in front of Levico Lake. Good continental breakfast in the morning and nice coffee break in the afternoon. There is a very nice wellness centre with all the main facilities. The reception personnel was extremely friendly and gave us a lot of information about walking around, restaurants, cinemas, ecc. Regarding the room, the furniture was poor and old fashioned, the TV was very small and the bathroom was quite old and not so beautiful.
We suggest to go there if you want to spend long and relaxing time in the wellness centre (especially if you have children), but if you are searching even for a good 4-star room, you must find another hotel.

  • Stayed January 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JerryVenice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 14 December 2007

We spent a brilliant week at the Hotel Al Sorriso in August. Our trip coincided with a stay there by the Genoa Football Team,(very exciting for our three children), but this did not detract at all from our holiday or the hospitality shown to us by the hotel staff. Although many of the staff only had a limited understanding of the English language, they went out of their way to ensure we were well looked after, and we had great fun practising our limited Italian.
Our rooms, although fairly basic, were clean and more than adequate.
We stayed at the hotel on a half board basis and were very impressed with the choice of food. The hotel quotes on it's website as providing traditional food and fresh ingredients from Trentino, (an Italian/German mix), this appeared to be the case, the food was lovely.
We didn't spend much time in the hotel pool as it was indoors, but approx 2 minutes walk from the hotel is Lake Levico, a crystal clear lake, very safe for swimming.
We would not hesitate to recommend this lovely hotel and area to anyone.

  • Liked — Location, food
  • Disliked — nothing
  • Stayed August 2006, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jem24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel al Sorriso Greenpark & Wellness

Property: Hotel al Sorriso Greenpark & Wellness
Address: Via Giovanni Segantini 14, 38056 Levico Terme, Italy
Region: Italy > Trentino-Alto Adige > Province of Trento > Levico Terme
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 32 Hotels in Levico Terme
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel al Sorriso Greenpark & Wellness 3*
Number of rooms: 63
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