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All reviewsgreat hotelper yearfamily roomsteam roomperfect weekbar area isoff pisteski busexcellent foodcarosello gondolabutton liftenjoyed our staypizzaa wonderful stayswimming poolcomfortable bedsski holiday
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Reviewed April 19, 2018

Nice hotel for summer and winter, direct access to Carosello 2000 and bus stations. 5 star hotel, super relax, sauna and swimming pool. Splendid rooms and service. The only minus: noisy restaurant when crowded and some street noise in the morning.

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank bergenphilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amerikan_11, Responsabile reception at Hotel Amerikan, responded to this reviewResponded June 17, 2018

Thanking for your choice to our hotel.
In winter & summer we serve our guests in a combination of a lot of activities , good enogastronomy and times to enjoy & relax in our Spa.
Just some busy days you found a crowded restaurant : usually we accomm odate a max. of 80 people .
We hope you can choose again our hotel, also in quiete period to found a little more peace & relax.
See you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 13, 2018

Good things: Great location - just across the lift, very good breakfest, big ski lockers, amazing spa with swimming pool, clean
Bad things: in the evenings in the reception, lobby and at the bar was very loud. There were many people from outside (maybe from some app which belong to Amerikan hotel). They had some consultation with their ski trainer, some activities for their children. In short, children were running and shouting, we had no free place to sit and drink a beer.
We got the family room in the basement. Room was big (2 separate rooms) but old and forget about the view (car parking is what you sea) and our room was the only on that floor., next to some repository, exit to the ski room and parking. We ask at the reception for changing it but they said they have no free rooms. We were really disappointed. Nobody before our arrival hadn't inform us about that. We booked family room with the view:-/.

Room Tip: Check before (calling the hotel) which floor you get.
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank krzysz2fzielinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amerikan_11, Responsabile reception at Hotel Amerikan, responded to this reviewResponded June 17, 2018

We thanks for your time take to leave a review on your experience.
After our renovation on 2015, in a part of our hotel, we can offer to our guests a good place where you can spend the holiday with a family atmosphere combinate with sport, green and relax.
Unfortunatly for you, in some periods of the year, we are very busy: rooms and apartments and it is not simple to keep a quiete situation in bar and reception.
We reserved for you a family comfort room (not renovated, but bigger of the other comfort rooms).
We are sorry regarding your complain, but we hope to offer you a best & quiete solution for the next time that you will coming to visit us (maybe in a low season).

Greetings from Livigno

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Reviewed April 11, 2018 via mobile

Hotel - very good to stay with kids and friends for winter holiday. Very good location. Close to the ski lifts, ski bus stop - in front of the hotel. Nice swimming pool for kids and saunas. Breakfast and dinners in the hotel restaurant very nice, with wide choise of dishes also proper for kids. Kitchen respekts guests food Intolerances. Great waiter Paolo, made this place notforgetable, in terms of Italian feel, cuisine and wines. Paolo was absolutly professional with his service and very friendly, with ideal understanding of our needs. Room ‚Family Suite’ very nice, spaceious, quiet, but unfortunatelly we had to struggle with house keeping service to make our room clean when we arrived. Room was not ideally cleaned after previous guests...

Stayed: March 2018, travelled with family
1  Thank KarolinaG1886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amerikan_11, Responsabile reception at Hotel Amerikan, responded to this reviewResponded June 17, 2018

Thanks for your kind review regarding your winter holidays in our hotel.
We are very happy you found a good service, room, staff, food with a kind family combination to spend your vocation.
Usually we guarantee an optimal cleaning of the rooms, but in your case, with an early arrival on Saturday maybe the cleaning ladies had not enough time to finish to clean
your room before you take it.
We are sorry for it, but like your description, we provided to solve everything.
We hope to welcome again with your cute kids! :)

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Reviewed March 10, 2018 via mobile

Just returned from week skiing & stay at Hotel Amerikan. Fabulous hotel - clean, efficient (new fridge within 24hrs), friendly helpful staff (nothing was too much trouble), Martina our waitress was lovely and Paulo such a character and so helpful. The spa was great to too. Hotel Amerikan was instrumental in a fantastic stay. We shall return

Stayed: March 2018, travelled with friends
1  Thank SaluFellows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amerikan_11, Responsabile reception at Hotel Amerikan, responded to this reviewResponded June 9, 2018

Wow, what a nice review! Thank you!! :-)

It's always a pleasure for us read such a nice words about us!
This make us proud of our job!

We'll wait for you soon :-)

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Reviewed March 6, 2018

Great location close to the side ski lift which is great for small kids and beginners. Small and friendly hotel with good cuisine. Swimming pool and wellness area are small, but new and clean. Next winter will come again.

Room Tip: family suite
Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
1  Thank Tereza, Jakub, ... Š
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amerikan_11, Responsabile reception at Hotel Amerikan, responded to this reviewResponded June 6, 2018

Dear Tereza & Jakub,

thank you for your words and for the time you spent to leave us your opinion!
We are happy to read that your stay with us was good ad we'll wait for you next winter!

Warm greetings from Livigno

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