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1 - 6 of 244 reviews
Reviewed August 30, 2017

5 days near the beach in a warm welcoming hotel, run by a lovely family, whose head despite the age was so charming and friendly. The welcoming every morning at the breakfast in his marine captain of Titanic like suite made or day start with joy! Breakfast delightful, with an unbelievable variety of fruits, juices, sweets. And always a glass of wine offered by the captain itself with his lovely smile.
For the beach I would recomand the southern part of Marina, or Viarregio. The one at the end of the channel is tiny and too crowded.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank mirceacon55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMatilde, Responsabile relazioni con la clientela at Hotel Matilde, responded to this reviewResponded September 6, 2017

Dear Clients Thank you for finding the time to write a nice review.

We are glad that you have spent a good stay at Hotel Matilde and thank you for choosing to choose our facility for your trip to Marina di Massa.
We hope to meet you again.
Sincerely.

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Reviewed June 19, 2015 via mobile

I had my directions messed up a booked a room here thinking it was closer to our destination. Glad we stayed. The hotel pays attention to details. Older hotel that has been well kept. Room was nice and comfortable. Huge breakfast spread the next morning.

Stayed: June 2015, travelled as a couple
1  Thank WIBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chantal242, Responsabile relazioni con la clientela at Hotel Matilde, responded to this reviewResponded June 22, 2015

Dear Guest, thank you for your preference from Hotel Matilda. We appreciate the attention paid by giving us feedback on the quality of our services: your opinion is important to us. We are pleased to have had a positive experience, so we hope to welcoming you again. Best regards.

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Reviewed November 7, 2014

Sorry to say but we only were able to stay one night, would be very happy to stay here for one or two weeks. Very clean hotel and charming, helpful staff. we were the only guests (end of season October and on our way home) but we received a first class service and made to feel very welcome. Breakfast was outstanding with great variety and very plentiful. Great attention to detail and everything was provide for our comfort in the room. Quiet but convenient location for the town and beaches.

  • Stayed: October 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMatilde, Responsabile relazioni pubbliche at Hotel Matilde, responded to this reviewResponded November 17, 2014

Dear guest, We thank you for the appreciation expressed by his writing about our hospitality.
His words reward our professionalism and our efforts to continually pursue excellence in service and quality of the 'reception.
Thank you on behalf of all the staff, family daily work with passion and commitment, essential elements to achieve the satisfaction of our customers.
Looking forward to welcoming you again cordially greet

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Reviewed October 5, 2014

Stayed at the hotel for one night only but would certainly stay again. We were met by the owner manager who found us parking. The bedroom was comfortable and clean with a touch of difference and good Wifi.

  • Stayed: September 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tom273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chantal242, Responsabile relazioni pubbliche at Hotel Matilde, responded to this reviewResponded October 7, 2014

Dear Customers,

Thank you for publishing such a positive judgment on TripAdvisor, following your recent stay at the hotel Matilde.

We are extremely pleased to know that you enjoyed both the hotel and the warmth and professionalism.
In fact, one of our main objectives is to offer exclusive attention to each client, a private care and a friendly atmosphere to transform your stay into an unforgettable moment.

Waiting to welcome you again at the Hotel Matilde, We wish you, dear customers, our most cordial greetings.

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Reviewed August 27, 2014

Plus (+)
A very well maintained and clean family hotel with brand quality service. The room was cleaned every day and the towels and bath towels were replaced. Safety box is included in the rooms. The hotel felt very secure. WiFi and Air condition was ok. The breakfast is the typical Italian breakfast with many choices and with many elements of a continental breakfast. A plus for Juliano (The father of the family) who makes sure everyone is to their liking at breakfast and offers a glass of white or a glass of red wine every morning. Bikes are available making it easier to quickly navigate to a nearby Supermarket. I got help from one of the daughters of producing train times from Massa which saved me time during the stay. You have two Five dots Tripadvisor in 300 meters from the hotel. I highly recommend this hotel to future guests.

Minus (-)
After dark, entry will mosquitoes arrive. They move silently and you do not notice when they bite you if you stayed on the balcony in the dark. Of course you can borrow if you request insect chemicals (spray) at the reception to combat the insects that you find in your room.

Room Tip: If it´s possible I think it´s the best to choose a room in a high level in south-east/east. Then you have a room with sunshine in the late afternoon/evening and maybe not so much of moscitos in the night onthe balcony.
  • Stayed: August 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank Mikael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chantal242, Responsabile relazioni pubbliche at Hotel Matilde, responded to this reviewResponded August 28, 2014

Dear Guest,
Thanks to your words we find new enthusiasm to carry on our new project of hospitality '; the try to leave to each of our customers something to take with them in our time, attentive service to your every need, a smile by our staff, making your stay unique and special. Thanks to each of you for the privilege that you give us in choosing the Hotel Matilde for your stay in Marina di Massa.

Thank you very much and I greet you cordially.

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