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“Really good service”
Review of Zen Hotel Versilia

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Zen Hotel Versilia
Certificate of Excellence
Reviewed 22 July 2017

We booked a suite but weren't happy because the balcony overlooked a slightly noisy unit coming from the kitchen. They understood moved us as soon as they could to a nicer suite on the first floor and treated us to complimentary wine on the roof. As we had a late flight we asked to keep the room a bit later which they agreed to instantly giving us the whole day free basically. I write this now from Iceland where the previous two hotels charged us considerable hourly fees if we wanted to keep the room beyond check out. In essence this is a very decent hotel with nice people.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank lawrence957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 163 reviews

Reviewed 11 June 2017 via mobile

This hotel is great! The pool with it's roof top views is amazing. Close to the beach which is lovely. The service is immpecable. There is a lady on reception (short blond hair) that cannot do enough for you, she recommended places to visit, organised a trip for us and printed all the info including maps all in English, gave us recommendations for wine and was able to organise us a room to rent as we had a very late flight home. The service from the waiting staff was amazing also. They made our stay.

Stayed: June 2017, travelled with friends
Thank sprincey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2016 via mobile

Stayed here one night for its location close to the sea and rooftop pool...
The hotel is rather new so fresh and clean but staff lack routine and could do with some more enthusiasm and service. Pool was closed off for service "temporary" service from 5pm until we were to check out. Pool area was small and seemed ready to service, but with no staff...

Stayed: July 2016, travelled as a couple
Thank sgabery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2016 via mobile

we stayed in the hotel for a week. the staf is very friendly and professional. the food was excellent and the cocktails heavenly. the pool on the roof is great and provides beautiful views of the sea and mountains. the rooms are clean. Really nice place to stay

Stayed: July 2016, travelled with family
Thank Marlies D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2015

This newly refurbished hotel in a vwry attractive part of Italy near Pisa has been tastefully sone and a few of the staff, well trained and pleasant. However this does not outweigh the appalling food, poor quality and untrained staff. Italy has the most stunning fresh produce, inovative cuisine and great invredients so why was everything offered either out of a tin, a packet or boight in in bulk. Offerings of "chicken nuggets", packet soup with lumps, fiah that had been cooked so long it was brown and curling and i possible to put a knife through it. Breakfast had nothing fresh to offer. VERY disappointing.

  • Stayed: September 2015, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Carole Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2015

Great location - 5 minutes from the beach and in the city center. Very friendly staff, tasty food, daily cleaning.
Special thank to Jovanna, who takes care about everything. Easy to take a bike and drive around.

  • Stayed: September 2015, travelled solo
    • Location
    • Rooms
    • Service
Thank Olga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2015 via mobile

This is a well run hotel with modern facilities and a charming roof top pool (but small). The family room is Nice. The staff is very helpful and friendly. We would give a 5 if it wasn't for a bit average kitchen. We will return to the hotel next time we are in the area.

Stayed: July 2015, travelled with family
Thank jenskrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zen Hotel Versilia

Address: Via Alfredo Catalani 63, 55045 Marina di Pietrasanta, Italy
Region: Italy > Tuscany > Province of Lucca > Marina di Pietrasanta
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 56 Hotels in Marina di Pietrasanta
Price Range: $153 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Zen Hotel Versilia 4*
Number of rooms: 44
Official Description (provided by the hotel):
Situated in the heart of the Versilia area, 400 metres from the beaches and a short distance from the centre of Marina di Pietrasanta. The hotel has been completely rebuilt in 2010, in a modern style with interiors of linear and sophisticated design. In the terrace roof you can find a Jacuzzi pool, solarium and summer bar. The restaurant offers a traditional Italian cuisine. Underground garage and bike rentals available at a charge. ... more   less 
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