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Danny Unger
London, United Kingdom

A Dolomite gem.

5.0 of 5 bubblesReviewed Jul 25, 2023
Following recommendations from friends, we booked this elegant, yet very comfortable spa hotel in Ortisei. The rooms are very spacious but somehow manage without air-conditioning. The various swimming pools are very welcoming as are all the spa facilities and treatments to indulge in. The breakfast spread is huge and offers all the delicacies of South Tyrol. If hiking, mountain biking and/or pampering is your scene, the Adler Dolomiti is for you.!!
Date of stay: July 2023
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (2,511)
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7 - 12 of 2,511 reviews
Reviewed March 11, 2023 via mobile

Beautiful, clean and close to everything! I realized after reading other reviews I had accidentally booked at their sister property and our friends had booked here. It was a week before our trip and luckily they were able to move us to this property. We had a basic room without a view (given the late change) and it was great. Large for Europe. Front desk staff was excellent at every turn. We decided to extend a day and luckily they were able to accommodate us - they put us in a large 2 bedroom, 2 bathroom suite with our friends. It was perfect! In addition, my husband got hurt skiing and the Adler Med Spa was a huge help in relieving his back pain.

We did half board, which I would highly recommend. The breakfast was great and the fresh bread was outstanding. Dinner choices changed every night. Most were excellent. The only thing that fell short were the fish dishes which we all found very bland. This fish itself was good quality but preparation lacked flavor.

Finally, the outdoor heated pools were greatly appreciated after a long ski day. We will definitely be back!

Date of stay: March 2023
Trip type: Travelled as a couple
1  Thank Kathy46356
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2023

Adler Spa Dolomiti still delivers a high quality experience. It was our 7th visit here and all my family adore this place. First visit since 2020 due to covid. Magic pool & spa areas. Practical family suite. Best skiing in the world with Super Dolomiti card, stunning views. Sella Ronda is a must if you like skiing big mountains. Superb breakfast buffet with crepes & omelets made a la minute. Best orangejuice ever as always. Service professional all over, but they lost some key staff members since our last visit. Some issues i need to adress; The level on gourmet dinners was lower then we are used to here & selection of salads/desserts on buffet was not on normal amounts of choices. The hotel only provide a 48 hours ironing service, thats absolutely not good enough in a hotel like Adler. Since they dont provide an ironing room its baffling they dont see this. A minimum would be 24 hours & express for higher price in 4-6 hours. Which is normal in luxury hotels. Before the hotel had a afternoon snack buffet of soup, bread, ham, sausages & dessert. Perfect snack from 16-18 after a long day in the slopes. They removed this great service & change to only cakes. Please get it back as before. Over all lovely hotel in cosy Ortisei, we will return in 2024!

Date of stay: February 2023
1  Thank Tool007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 22, 2023 via mobile

This is the best hotel in the area! Staff was amazing. We communicated via emails before our arrival and they were always responding very fast and so helpful. They helped us to book taxi from and to Venice, as well as the ski guide. The hotel is beautiful. Food is amazing. And it is so close to the Sellaronda circuit, the best ski circuit in the Alps! Do green Sellaronda and then organge Sellaronda if you have time!

Room tip: Being tissue paper if coming in winter. Hotel does not have tissue paper in the rooms unlike all American hotels
Date of stay: February 2023
Trip type: Travelled with family
Thank AnnaWest24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 30, 2023 via mobile

One of our favourite hotels - and we keep coming back; something we share with so many of the guests that our winter holiday feels like a family meeting- this perhaps says it all. We met regulars from Australia?!?

5 stars
Rooms
The rooms are in good repair and have all you need in contrast to other resorts there are just three categories und to be fair they will all do for most- we have the double room to look at the mountains and are happy. Plus for amenities of high quality

Spa
Carefully modernised and extended - superb new sauna unit in the garden in addition- this allows form an adults only and a family spa- ah the peace and quieτ…

Staff- the biggest asset- Mr Planckensteiner formed a team of regulars (Thaddeus, Alexander, Christina, Αdreams, Giulia and new staff like Allesandro, Sandra and Rosa) who are allem going the xtra mile

3 stars
The restaurant is famous for the freshness of its products and modern alpine cooking- some issues with consistency and service let the exquisite material slightly down on Occasions. Breakfast ist still fabulous

Room tip: Get a room with mountain view
Date of stay: January 2023
Trip type: Travelled with friends
Thank cramorra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 25, 2023

This hotel is vey special. We spend one week skiing in the Dolomites and I believe we could not have chosen a better place to stay. We were in 4: one couple and 2 kids at the age of 8 and 12. We stayed at the Vital Residenz in a spacious 2-bedroom and 2-bathroom suite. I've always been reluctant to stay at half/full board hotels in order to have the opportunity to know the restaurants of the region, but the food at Adler is simply amazing. And at this point I must say that the Giuseppe, who took care of us during the meals is one of the highlights of the hotel. I should also mentioned the pools, specially the external ones, the gym super well equipped, the friendly and helpful staff who helped us with every detail. The only suggestion I might give to you is to improve the skirooms and shuttle services. I believe it is only a matter of advise the guests at the check in how the ski rooms and equipment transfer from one to the other work. But it does not prevent me from giving you 5 out of 5. I expect to return next year.

Date of stay: January 2023
1  Thank Laura S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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