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Reviewed September 27, 2018

A wonderful location, right on the beach with a backdrop of mountains, simply stunning. Our greeting at reception was underwhelming and the attempt get us to pay again for the accommodation wasn't appreciated but a mistake, so we were told. The room was very good, spacious, clean and comfortable, no complaints there at all.

Trying to get a drink at the bar that evening was a bit of a joke. As non, all inclusive guests, we were told that there was no cash bar and we had to charge our room card with Euros to buy drinks. Back at reception we were told that they only accepted cash for this, then I asked about dinner and was told that it was EUR 30 per person, with little knowledge of alternatives at this point, we obliged and put some cash on the card for drinks. Back at the bar, we ordered a beer and a g&t, honestly, I felt ripped off, barely a half pint worth of beer served in a plastic cup cost me EUR 3:50!
At dinner time, we were confused as to what happened or where to sit, but we found a table made up with glasses and cutlery and sat down, then headed to the buffet area to get some food. The offering was a little sparse, probably due to the end of the season, the vegetable were ice cold, only one main worth eating being the fish. Dessert was stale cake or fruit, the fruit probably being the highlight of the meal. We were then approached by some other guests as it appears we were at their table, now bear in mind that there were scores of other empty tables so we thought this was odd. We offered to move but they assured us it was no issue. Then they returned with a waiter who asked us to show proof of payment, he checked this and muttered something under his breath and left. No apology, assurance or even a smile. Rude and made us feel like second class guests. This put a bad taste in our mouths and ruined an already disappointing meal. Aside from the fish and the peach, the food was poor and definitely not worth EUR 30 each. My advice is to avoind and use the local town for meals, much better food and much much better value, eg we got a slice from a local pizzaria costing EUR1 each, and it was sooooo good!

The pool was confusing, hats being worn, no advice about that, so we swam in the sea instead. The shop there was good and the lady minding this was kind and happy to accommodate when I had no cash to pay for some swimming shoes (stony beach and sea) and let me pay the next day.

It wasn't all bad by any stretch but the general rudeness of the employees, aside from the bar man and shop assistant, was not good and the food was very poor, breakfast being no exception to that.

Location wise, you wont get much better but shop around people!

Room tip: Our view was amazing over the sea, a pool view room.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank 72philipm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2018

nice stay at a pleasant hotel resort, drinks variety at bar could be improved, meals very tasty, almost each evening a show with dancing and singing at the amphitheater that was just under our balconies

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Loomy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 26, 2018 via mobile

Overall our 10 days (all inclusive) vacation was very dissapointing.

Good points: room + room cleaning, beach and sea

Bad points: complete chaos during check in, overall service very bad (almost none of the employees speaks any other language than Italian .. including reception!), chaos in restaurant especially in evening, drinks only served in plastic 15cl cups, poor choice of food (especially breakfast), very noisy rooms.

Last point: In the restaurant we were assigned to 1 specific Table where we HAD to sit all 10 days long. Simply picking a free Table is not allowed. Same goes for the sunbeds at the beach.

Maybe this place is fun as an Italian, but I can't see how anyone else would like it here.

Nb: 4 star rating is completely overrated. The absolute maximum should be 3 star. Personally i give this hotel 2 stars.

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank Maarten1337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 7, 2017

Nice hotel, clean rooms, good food, good animation service in summer. On the other hand the rest of the staff wasn't very friendly (except pool bar), tables were not cleaned at breakfast, they don't provide towels for pool, you can only pay by cash in the hotel.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Katienka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 31, 2017 via mobile

Everything, from service to food, cleaning and amenities was great until the last day of my stay. Unfortunately, the day we left the hotel my wife mistakenly left a small bag of underwear inside the hotel. We realized we had left it when we were already 5 hours away. We called the Borgo right away and they said they would call back to let us know. We doubted anyone would care to keep old and worn underwear and dirty bathing suits. To this day, We have called more than 10 times and no answer about our bag. There has not been one person able to get into our room and recoup our underwear. Something that takes justa few minutes has not yet been resolved.

Date of stay: June 2017
Trip type: Travelled with family
2  Thank Climber724021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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