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Billy R
Everett, Washington

Hiking the Dolomites

Review of Hotel Europa
5.0 of 5 bubblesReviewed Sep 17, 2015
We were traveling Italy for the first time. The staff at Hotel Europa made us feel like family. The hotel is clean, comfortable, kid friendly and is in a great location. They also have a laundry service that is very affordable and refreshing to know that you have that option, especially when traveling abroad. The food was fantastic! They even had evening entertainment, it was super fun! I would love to visit again. Maybe next time for skiing.
Date of stay: August 2015
Trip type: Travelled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paola S, Direttore at Hotel Europa, responded to this review
Responded Dec 7, 2015
Gentile 'Billy R',

grazie per aver dedicato un po di tempo per condividere la sua esperienza di viaggio con gli utenti di Trip Advisor,

Siamo lieti che dopo aver attraversato l'oceano siate rimasti soddisfatti della nostra struttura e degli intrattenimenti serali....

Nella speranza che possiate tornare presto a trovarci vi ricordiamo la possibilità di prenotare il vostro soggiorno direttamente dal nostro sito Web...

Da quel di San Martino di Castrozza vi inviamo un accorato 'arrivederci'...

Paola, Davide e Lo Staff
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 13, 2014 via mobile

I was in many hotels in whole Europe, but only here is the best personal, tasty kitchen and great services including evening surprising events. The people here and view from hotel at Pale di San Martino is just amazing. Must see !

Date of stay: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank AlesRajsky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paola S, Direttore at Hotel Europa, responded to this reviewResponded March 31, 2014
Google Translation

Buon giorno Ales,

La ringrazio per aver recensito la sua recente esperienza presso la nostra struttura,
ci auguriamo davvero possiate presto tornare a trovarci.
Grazie per le sue belle parole che per noi rappresentano un motivo di soddisfazione e siamo contenti che abbia apprezzato la nostra filosofia di ospitalità.
Da quel di san martino le invio il nostro più sincero 'Arrivederci'...

Paola e lo staff

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Reviewed March 1, 2014

I found the hotel very comfortable, well organized, with very kind staff and with very good cuisine. I felt very relaxed in a beautiful environment such the Pale are. Lot of snow this year and a very well organized snow park.

Date of stay: February 2014
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Giuliano B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paola S, Direttore at Hotel Europa, responded to this reviewResponded March 4, 2014
Google Translation

Gentile Danielle,

La ringrazio per aver scelto la nostra struttura per soggiornare nell'incantevole contesto delle Pale di San Martino di Castrozza.
Siamo molto onorati che sia rimasto molto soddisfatto del suo soggiorno e dunque il viaggio sia stato di suo gradimento.
Effettivamente quest'anno la Neve è caduta copiosa su San Martino e per tutti gli amanti degli sport invernali questo non può che essere un bene.
Nella speranza di poterla nuovamente ospitare per una vacanza all'insegna dello svago e del relax le inviamo dall'Hotel Europa un caloroso "Arrivederci"

Paola e Lo Staff

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Reviewed February 24, 2014

Hotel Europa is a very nice place to stay with little kids. Our children loved the playground area in the lower ground of the hotel. Europa is within a walking distance of the skilift to Tognola that makes your skiing holiday with kids a lot easier. Very good italian cuisine.

Date of stay: February 2014
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Libor U U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paola S, Direttore at Hotel Europa, responded to this reviewResponded February 25, 2014
Google Translation

Cara/o Libor,
la ringrazio per aver condiviso la sua esperienza di viaggio su Trip Advisor,
Siamo davvero contenti che abbiate apprezzato la nostra vicinanza agli impianti di risalita e lo spazioso salone dedicato ai giochi, sia per i più grandi che per i più piccini.
Sappiamo bene quanto sia stato lungo il viaggio per raggiungerci dalla repubblica ceca, perciò siamo contenti che ne siate rimasti soddisfatti.
Ci auguriamo possiate tornare a trovarci presto, come sempre accogliendovi a braccia aperte....

Un caro saluto
Paola e lo staff

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Reviewed May 12, 2013

Very nice location. We've got a small but nice and clean room with entrance to terrace and with stunning view to some mountain. Very good Italian cuisine with aspect of surprise, because of Italian language menu (google translate to Czech was very funny;). Staff was very kind and helpful.

Date of stay: April 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wrata
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paola S, Direttore at Hotel Europa, responded to this reviewResponded January 14, 2014

Dear Guest,

thank you for choose our location for winter holiday on 2013,

we hope that you will come back in our Hotel also in 2014
best regards

Paola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2013

The hotel is nicely located some 450 meters from Tognola skilift with a bus stop just in front. From outside, it looks very nice, inside you will find very reasonable rooms slightly showing age of the hotel.
The hotel service is friendly, sorting concerns promptly and seamlessly. Despite the general lack of foreign languages in the area, the hotel staff is able to communicate in English and German and some staff members have also knowledge of other languages
The hotel serves Italian cuisine. Some dishes names are rather complicated to translate, but nevertheless I was always satisfied with the dishes served.
Rooms in the hotel range from rather smallish ones to spacious as well as from slightly old to refurbished/new ones. Nevertheless all rooms I have seen were always clean, beds were of a good quality and even the old rooms did not show signs of wear and tear. Generally rooms provide what is expected

Date of stay: February 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank M-SlaP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paola S, Proprietario at Hotel Europa, responded to this reviewResponded March 22, 2013

Dear M-SlaP,
we would like to thank you for your wonderful review and for the time spent to write your opinion about Europa Hotel.

We’re really happy when our guest appreciate the work that we do every day to make them happy and satisfied, because it is an important feedback that spur us in doing always better.
Our strategic position near the slopes and also the comfort of the services like the free shuttle, combined with all the good services that we provide to our guests, make Europa Hotel the favorite place for those who want to spend a fabulous skiing holiday in San Martino di Castrozza.

We will consider your reporting about the dishes names: we’ll try to translate better them, so no one will have any problems in the future about it! In any case we’re glad that you’ve appreciated our cooking, because our chef is a real master of typical dishes and more.

As you told in your review we have some different kind of rooms, and we have just made a big work of renovation because we want to put always higher the standards of Europa Hotel.
We hope to welcome you again in San Martino di Castrozza,
A big hug
The Staff of Europa Hotel

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