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All reviews parking garage old town five minute walk beautiful hotel large bathroom excellent breakfast breakfast room three nights fresh fruit croissants stayed longer federica courtyard carlo hill umbria fountain
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1 - 6 of 553 reviews
Reviewed November 7, 2019

First of all I want to talk about my experience with the hotel prior to our arrival. The Manager, Federica is a perfect model for professionalism and customer service. She and I had frequent contact before we arrived as our trip planning process evolved and she worked with me through numerous date modifications always with the utmost care and professionalism. We were not at all surprised that the rest of the staff was equally professional and customer focused once we arrived. We received excellent information about the area and advice and reservations at the best restaurants in the old town. The staff in the breakfast room were on top of things as well offering custom ordered coffees, delicious hot and cold entrees including local meats, cheeses, and sweets. The property itself is stunning in its beauty both in the courtyard and lobby and seating area. Our room had a king bed and large bathroom and courtyard view. We were very pleased with the plush towels and the large shower which accomodated my 6'3" tall husband. We only stayed three nights but wish we had stayed longer. The location was a great base for visiting some of the other small Umbrian hill towns and the walk around the aquaduct at the top of the old town is not to be missed. My husband and I agree that the best food we ate on our two week trip to Lazio, Tuscany, Umbria and Le Marche was in the town of Spoleto. We will defiitely be back and we will stay here again. Federica and her staff are to be commended for their excellent service and maintenance of this beautiful property. Please note the property is hidden behind a beautiful old wall. A GPS will tell you you have arrived but you will not see the property due to the wall. Simply continue your drive into Girabaldi Square and take the immediate right down a very narrow alley along an old stone wall. The hotel is a short ways down the street. You won't miss if you follow this recommendation.

Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
1  Thank Teresa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_San_Luca, Direttore at Hotel San Luca, responded to this reviewResponded November 8, 2019

Dear Mrs Teresa, What can I say?... Thank you is not enough for this generous and amazing review.
We all definitely wait for you to come back again at San Luca!!!!
Thank you again, Federica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 28, 2019 via mobile

Our last night in Tuscany before boarding a cruise ship was spent here. What a great choice! Bright, cheery and comfortable property. Our greeting was so nice and helpful. The parking garage worked just fine. The room was wonderful with our own small balcony. The bath was large and really clean. It is a five minute walk to the amazing moving staircase to the top of the hill (free and clean) with stops all the way up to the top. Great recommendation for lunch and where to walk from the front desk. We would return and highly recommend this property.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Nancy011351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_San_Luca, Direttore at Hotel San Luca, responded to this reviewResponded October 29, 2019

Thanks a lot Ms Nancy,
it is always a great experience for us reading such a complete and positive review!!
We really hope you to come back to Spoleto and mostly at Hotel San Luca!!
Federica Zuccari

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Reviewed October 12, 2019 via mobile

Lovely old converted tannery building on the edge of town, but don't be concerned they are a short walk from one of the scala mobile escalators which service this beautiful hill town. My room was large and nicely furnished with good bed and shower. Nice variety at the well prepared breakfast buffer. The staff were friendly and very helpful. We had a delightful three nights here.

Date of stay: October 2019
Trip type: Travelled with friends
1  Thank Adventure29329662168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_San_Luca, Direttore at Hotel San Luca, responded to this reviewResponded October 23, 2019

Thank you Adventure for your review,
we are glad that you enjoied your stay at San Luca!!
We hope to see you again in the future, best regards!
Federica Zuccari

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Reviewed October 7, 2019

So our initial concern when driving up to the hotel was that we seemed far away from the centre of this beautiful hill town. This fear proved to be unsubstantiated as it really is only a five minute walk up the hill. And the moving sidewalks close by are great when you have worked out where you are. We don’t recommend taking them on your first day as it might be difficult to work out how to get back to the hotel until you have your bearings. They also close at 9pm. The hotel is lovely and, very well appointed. The bathrooms are new marble and the common rooms are more than welcoming. The terrace outside is a wonderful place to have a glass of wine. Staff are more than helpful and the the garage is a huge bonus if you are driving. The restaurants in Spoleto were amazing and well exceeded expectations.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank weeItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_San_Luca, Direttore at Hotel San Luca, responded to this reviewResponded October 23, 2019

Dear guest,
thank you for this very detailed review about the hotel,
and also about the wonderful sidewalk that is just 100 meters away from us: it is really amazing!
Thank you for your kind words about the hotel and the staff, we are really happy that you enjoied us and your stay!
We also hope to have you again at San Luca in the future.
Federica Zuccari

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Reviewed September 28, 2019

This gem of a hotel is situated just by the city walls and close to the travelator that goes up the hill to all the key city Piazzas .The rooms are delightful, spotlessly clean and overlook a beautiful courtyard filled with flowers .
The furnishings are quirky , pretty and interesting. The breakfast delicious and a little different eg beautiful cakes , sliced fresh peaches and lovely ladies who provide drinks and replenish the buffet regularly .
Excellent garage for car parking .
The stars of the show are the reception staff and in particular Frederica who speaks excellent English
Our hire car had broken down and the Hertz hire company in Italy only has customer services in Italian
She carefully navigated the system, which was not easy , and personally returned to sort things out when the hire company failed to deliver . Nothing was too much trouble eg restaurant bookings ,local advice
Please do stay here if you visit Spoleto you won't be disappointed

Room tip: room with balcony
Date of stay: September 2019
    • Value
    • Rooms
    • Service
1  Thank haletravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_San_Luca, Direttore at Hotel San Luca, responded to this reviewResponded October 23, 2019

Thank you for this amazing review: it was a pleasure for me to help you during your stay, with rental problems.
This is a part of what we consider "taking care" of our guests, and we are very happy in doing it.
Hopefully, people will follow your advice, when they come to Spoleto!
Hoping to see you again, best regards! Federica

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