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Reviews (732)
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All reviewsgreat hotelaosta valleyspa packagefront desk staffother hotelslarge roomoverlooking the mountainsspa accesscats and dogsstayed for nightsrental carbaconthe wi fimodern designcommon areasnice breakfastluxury hotel
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Reviewed February 18, 2018 via mobile

It’s beautiful location, convenience, quality of rooms and service make it a great option. It offers scenic views, a spa and a direct access to the casino. It is kids friendly and easily accessible. Highly recommended.

Stayed: February 2018, travelled with family
Thank Eleni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano S, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded February 22, 2018

Dear Eleni P, Thank you for your positive feedback and for sharing it with other travellers. The team will be most motivated by your feedback. I do hope we can welcome you back to the hotel in the future. Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 29, 2018

Unforgettable days!
Staff, rooms, service, breakfast, location, Spa... Everything excellent!
As a colleague with a historic home in Bergamo, I can assure you that Parc Hotel Billia is the right choice for a winter weekend!

See you soon!
Daniele!

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Daniele Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano S, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded February 1, 2018

Dear Daniele Z, Thank you for your positive feedback and for sharing it with other travellers. The team will be most motivated by your feedback. I do hope we can welcome you back to the hotel in the future. Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 1, 2018

The booking at Hotel Billia went smoothly.
We told them we were arriving in a Sports Car and they reserved a secured parking spot at their Casino Parking just next door. Nice touch.
The Hotel experience overall was very good.
We arrived at the end of the afternoon and were able to enjoy 2 quick hours at the Spa followed by a simple but delicious dinner at their wine tasting restaurant. The beds are really comfortable (not always a given in Italy).
Breakfast was good and check-out relatively simple.
Only negative. The window in our room wasn't closing properly which generated a draft inside the room and wind noise. We mentioned this 5 minutes after check-in to reception but there was no follow-up.
Else everything with splendid and we certainly recommend this Hotel.

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Renaud K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano S, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded January 7, 2018

Dear Renaud,thank you for staying at Parc Hotel Billia. Your feedback is very important to us, as this allows us to maintain the standards we aspire to and where lacking for us to ensure these are rectified immediately. Have a great day.

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Reviewed January 1, 2018

The service in the lobby is good and the front desk staff is very helpful. The view is fantastic overlooking the mountains and the decor inside is a well-designed mix of old and new. The rooms are comfortable and spacious enough. We were a bit disappointed that the pool was off limits to us (Park hotel Bilia) unless you cashed up €39 per person! This was not clearly stated in our booking. The cleaning could be better as they did not change sheets or refilled coffee or shampoo on two occasions. The breakfast is good but lacks vegetables. If you visit the nearby casino don’t bother to dress up, shirt and jeans will do just fine. Also if you are planning to visit Cervinia to do some skiing be aware that it is quite a drive and your rental car might need snow chains to get up there.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jgjnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano S, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded January 7, 2018

Dear Jgjnk, thank you for staying at Parc Hotel Billia. Your feedback is very important to us, as this allows us to maintain the standards we aspire to and where lacking for us to ensure these are rectified immediately. about the Spa rate please be informed that we propose rates including the SPA even at the Parc Hotel.
Please feel free to contact us for your next stay and we will arrange your stay at the best. Have a great day.

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Reviewed December 18, 2017 via mobile

My experience there was awesome. Staff in the hotel picked me up from the bus station for free and they also dropped me off at the station at 5 AM in the morning. The hotel has one of the coolest interior design that I have seen in hotels. The breakfast buffet has an incredible view. My room was super modern. Stefano was such a great person. I am an student and he treated me like if I was the president of a country. He took the time to show me the hotel and he mentioned so many things to do around the area. I was super impressed with his customer service. I would strongly recommend people to go with a car.

Stayed: December 2017
Thank Yordy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefano S, Responsabile relazioni con la clientela at Parc Hotel Billia, responded to this reviewResponded December 29, 2017

Dear Mr Yordy,
Thank you for your comments following your recent visit to us. I do really hope to see you even in summer time to make you discover Rafting, canyoning, trekking in the area. Kind regards and happy new year!

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