We spent a nice holiday week at the hotel River Palace in Terracina in mid June. There were a lot of positive things at the hotel: good service at the reception, among shuttle car drivers, cleaning ladies etc. and a big 25 meters long swimming pool in the backyard with a kids' pool next to it. The beach was also nearby. There weren't too many hotel guests at the hotel since the summer season was just beginning: Mainly Finnish people, some Russians and Italians too. In general the hotel was kept clean and it was nice to stay there with small children, even though there weren't many other kids there at the time.
Even the maintainance worked well: when we arrived, our air-conditioning was leaking a lot of water, the shower was broken and the batteries of the tv remote control were leaking too. All of these were fixed in no time before the noon of the second day after our arrival. Another question of course is, shouldn't these have been fixed already before the hotel quests arrive. But I guess this is just a part of the mediterranean mentality. And you also have to remember that this indeed is a three stars hotel.
But then to the negative things: the downside of the hotel is of course the location, far away outside the town. Notice, that there aren't many taxis in Terracina nor public transportation that would cover the area where the hotel is located. The hotel shuttle bus service was working quite nicely, though, in the beginning of the season. But I wonder whether it will work later in the summer when the hotel is totally full. Another major flaw was that the pool life guards added loads of chlorine to the pool even when there were swimmers in the pool, and even without any warning! I hardly think this was healthy to the swimmers. This is something that the hotel management should really discuss with the life guards, particularly with the guy who looked like a former weight lifter or body builder.
Despite the downsides, our stay at the hotel and in Terracina was mainly very positive and there were several members of the staff who were really helpful, even though not all of them spoke English. The owner family was also very nice and took could care of the guests and also spoke good English.