Our family of four used Hotel Kristall as a base for day-hiking in the Dolomites for a few days. Not only was the location great (relatively close to famous walks/hikes such as Lago di Braies and Tre Cime, and located right below Kronplatz), but the hotel and the staff made the stay really special. We had a family room, which was extremely well laid out - our kids (11 and 13) had their own little room that they loved, the room was spacious, and I don't think I've ever stayed in a hotel room with so many cupboards and closets! We didn't use the spa services, but we did use the pool and hot tub on a daily basis - everybody really enjoyed it. The cherry on top though, was the excellent restaurant. We had chosen half-board and it was well worth it. The breakfast buffet was excellent and the 4 course dinners were heavenly. Our youngest is a bit of a picky eater, but they were always able to substitute the more unusual items on the menu for him. However, I would say that, for somebody who is more of a "steak and potatoes" person, the dinners would be a trial. We are already thinking about planning a return trip to this hotel - maybe in the winter to take advantage of the skiing.