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Georgina
Adelaide, Australia

A lovely base to explore Varese and beyond

4.0 of 5 bubblesReviewed Jun 26, 2023via mobile
A lovely hotel, restored well with beautiful grounds especially the terrace for drinks, the pavilion and lawn at the newly opened summer bar and a brand new pool area.
Generous size bedroom.
The hotel has skimped on some aspects that prevent this review being 5 star.
Breakfast ok but not amazing
Date of stay: June 2023
Room Tip: Ask for lake view, it is worth paying a bit more.
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giorgio Orsenigo, Servizi per gli ospiti/front office at Palace Grand Hotel, responded to this review
Responded Jul 5, 2023
Dear Georgina we are very excited to read your words of appreciation about the Palace Grand Hotel in Varese and its new look, the wonderful and huge outdoor swimming pool with first-class facilities with a truly unparalleled view and the new adjoining bar.
We are aiming to increase the quality of our services, in every aspect and form, and we are slowly coming to satisfy almost all of our international and increasingly demanding clientele.
We are proud to be able to welcome you and see you return to the Palace!
See you soon Georgina, we look forward to seeing you!

Translated with www.DeepL.com/Translator (free version)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (787)
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8 - 13 of 787 reviews
Reviewed January 25, 2023 via mobile

I think we have been here 5th time and our ranking is:

No.1 Staff
No1 room
No1 dinner
No. 1 Bar.
You see everything is fabulous. In Summertime the dining place outside
Dogs are welcome. Great place for the 4 legs.

Date of stay: January 2023
Trip type: Travelled as a couple
1  Thank MomBayern
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giorgio Orsenigo, Servizi per gli ospiti/front office at Palace Grand Hotel, responded to this reviewResponded January 30, 2023

Dear Madam, thank you for this wonderful review about your stay at the Palace Grand Hotel in Varese. It was really wonderful to be able to welcome you once again and see you leave happy and satisfied. Thanks for all.
At this point we are waiting for you for your sixth stay in Varese, see you soon.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed October 29, 2022

Spent one night here. Staff was friendly & helpful. Ample free parking. Huge room with comfy bed, recently refurbished. Very spacious bathe with large jetted tub. Views would have been gorgeous if it hadn’t been foggy. I’d stay again !

Date of stay: October 2022
    • Value
    • Sleep Quality
    • Service
1  Thank Karen C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giorgio Orsenigo, Servizi per gli ospiti/front office at Palace Grand Hotel, responded to this reviewResponded November 28, 2022

Dear Karen, even the fog has its charm and equally contributes to making the Palace Grand Hotel in Varese unique in its kind, with truly spectacular views and atmospheres. All the more reason to come back here with us soon and enjoy another unforgettable stay.
See you soon, we are waiting for you.

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Reviewed August 10, 2022 via mobile

Hotel was quit nice, but the staff was very unfriendly. We reserved a table for 15 people but we were the only ones supposed to sit inside.
After we ordered drinks, which never came, we were asked to get them at the bar in the garden. It should have been open until midnight but they told us at 11.45 pm it is already closed.

The people at the reception were really nice and friendly, very helpful.

Room tip: Free parking spots, nice view
Date of stay: August 2022
Trip type: Travelled on business
Thank MariaRuthElfriede
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giorgio Orsenigo, Servizi per gli ospiti/front office at Palace Grand Hotel, responded to this reviewResponded September 29, 2022

Liebe Maria, es tut uns wirklich leid, dass wir uns nicht so gut verständlich gemacht haben: Im Sommer ist unser Barservice ausschließlich im Park aktiv und nicht auf dem Platz gegenüber dem Hotel. Deshalb haben sie dich gebeten, im Park zu sitzen ...
Sicherlich unsere Schuld, wir werden bei den Erklärungen vorsichtiger sein.
Wir hoffen, dass dies Ihren Urlaub im Palace Grand Hotel in Varese nicht ruiniert hat und dass Sie bald wieder zu uns kommen können.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed February 5, 2022

A great hotel, with all the amenities very close to the town centre.
Located high on a hill.
Our room overlooked the lake, with beautiful views.
Excellent service.
The hotel is closing down for refurbishment until April 2022.

Room tip: Ask for lake view
Date of stay: January 2022
    • Value
    • Rooms
    • Service
1  Thank bobo55s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giorgio Orsenigo, Servizi per gli ospiti/front office at Palace Grand Hotel, responded to this reviewResponded September 29, 2022

Dear Bobo we thank you so much for your stay at Palace Grand Hotel Varese and for your kindness.
Take care and see you soon in Varese.

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Reviewed August 26, 2021 via mobile

Nice old hotel, many rules in regards to Corona. Hotel is charming but may need some paint here and there. Room is 100,- euro a night including a really good breakfast and free parking.

It’s a 10 minute walk downhill to a rather large supermarket.

They offer a shuttle service to downtown. Be aware, this is no free service. They charge 5,- per person per ride. A taxi is 7,10 for the same trip ;)

Date of stay: August 2021
Trip type: Travelled as a couple
Thank bram V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giorgio Orsenigo, Servizi per gli ospiti/front office at Palace Grand Hotel, responded to this reviewResponded September 3, 2021

Dear Guest we are very happy to have deserved your appreciation and that the security and prevention measures at Covid19 have been appreciated by you and noted in your review. Thank you very much.
A warm goodbye to Varese.

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