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All reviews excellent english busy road massimo pool lounging intra malpensa taxi lakeside garden campsite cheese towns
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Reviewed July 29, 2018 via mobile

We stayed for a week with 3 families - very friendly and excellent service! Pool and garden next to the lake are a nice place to spend time to cool down. Boat trip taking you from Zust to the beautiful Isola Bella is a must do.

Date of stay: July 2018
Trip type: Travelled with family
Thank 531wouterv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zust, Direttore at Hotel Residence Zust, responded to this reviewResponded July 30, 2018

Dear Guest,

Thank you very much for having taken the time to review your stay with us.
Indeed it is always very gratifiying to read your kind comments, which will be extended to all our Team.

We look forward to the opportunity to welcome you back in the near future.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2017 via mobile

Hotel and Pool/garden have the busy road between each other. Lakeside room was therefore loud. No lakeside walk possible. Instead a nice path with high walls leading to the city is available but seems without light at night.
Pool is closed since 24th September which means that also all pool chairs are also unavailable. It doesn’t seem that there is much to do in the area.
Breakfast was good and staff was very friendly

Date of stay: October 2017
Trip type: Travelled as a couple
Thank Sw13Nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zust, Direttore at Hotel Residence Zust, responded to this reviewResponded May 9, 2018

Dear Guest,

Thank you for taking the time to review our Hotel, it is always a pleasure to receive valuable comments from our guests.
As mentioned during your check in, in order to reach the nearby village of Intra, a lovely path has to be used, as opposed to the main road that currently is without pedestrian pathway. The mentioned path is completely lit up at night with the exception of a brief part, nevertheless a safe and easy way to connect with the adjacent village of Intra.
During your visit our pool was indeed closed, hence the area may have seemed not as lively as when it is open.

We look forward to the possibility of welcoming you back in the near future to the Hotel Residence Zust.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 13, 2017 via mobile

We stayed at Hotel Zust during our Tripp to the Italian lakes, the hotel is beautifully positioned, but is some way from the main town. However this can be walked along a quite lane at the back of the hotel it's safe but consists of steps and up hill in places, which makes it not for an easy walk for the elderly or persons with walking difficulties. We used a taxi 15 euros both ways, but it is difficult to get a taxi after dark.

The hotel is clean, very friendly, Massimo the owner is excellent very friendly speakers excellent English, educated at Cambridge, very helpful offer advise were to dine how to get to places and best places to visit. The hotel as a large underground garage. Good sound proofing from the windows so you do not hear the road noise, great views over the lake and mountains opposite the lake. Great swimming pool and lake access from a small beach area. Local boat stops at the jetty. Loved this hotel breakfast was good with a typical European breakfast of ham, cheeses, bread, pastries fruit and yogurts,

I believe if this hotel were to invest in a minibus service during peak season and charge 5 euros per person per trip I am sure it would pay for its self, which only run a couple of times in the morning and same in the evening. I would rather lay the hotel than a taxi.

There is a pool bar selling drinks until 7.00, would be nice if here was a bar in the hotel to relax and enjoy a drink in comfort surroundings.

I recommend this hotel for value and friendly atmosphere.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank JeffBuxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zust, Direttore at Hotel Residence Zust, responded to this reviewResponded September 14, 2017

Dear Mr Buxton,

Thank you very much for having taken the time to review our Hotel and Residence, it is through constructive comments such as yours that we can monitor and improve our standards further.
We look forward to the possibility of welcoming you back in the near future.

Kind regards,

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Reviewed August 7, 2017

We have been coming to this area every two years since 2004 and the Zust has always been our choice.

We usually book an apartment as we do like to stay for a few weeks as like our independence.

The Zust location is perfect for a retreat after a day of walking or exploring the Verbania area. Staff is always ready to assist and are very courteous and friendly as well as multilingual.

If you drive there, there is ample undercover parking. We usually fly in to Malpensa and bus it from there, or rail from Milan or Domodossola.

The lake-side pool and small lakeside beach are perfect for families … but remember the safety of your children rests with you, the parent. The kiosk in this area serves all sorts of refreshments and some hot snacks … all very perfect for a day or two of lounging around with out a worry in the world.

For the keen walkers, take a walk from Intra to Palanza along the old lakeside road; or perhaps walk around the many little villages on the hill at the rear of the Zust.
If you are a market day tragic, take the opportunity of visiting any of a number of markets in nearby towns. There is a bus stop right at the door, so get yourself a Tourist ticket and the Verbania area is yours.

Sitting on an apartment balcony having lunch or dinner and watching activities on the lake, is one of the pleasure offered by the Zust.

Thoroughly recommend the Zust and will continue coming here for as long as we can.

Room tip: Choose lake views and with balcony, you won't regret it. Third floor our favourite floor
Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Old_Gypsies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zust, Direttore at Hotel Residence Zust, responded to this reviewResponded August 13, 2017

Dear Guest,

Thank you very much for having taken the time to review our Hotel and Residence, it is through constructive comments such as yours that we can monitor and improve our standards further.
It is always a pleasure to see guests coming back year after year, we are most pleased that you consider the Hotel Residence Zust your place of choice on lake Maggiore .
We look forward to the possibility of welcoming you back soon.

Kind regards,

Hotel Residence Zust

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Reviewed October 18, 2016

I came back to the Zust in September for 5 days and stayed here by myself but felt extremely comfortable. Once again, the room was large, bright, airy and extremely clean. Breakfast was plentiful even though the hotel was extremely busy. The staff were kind and courteous as ever. Thank you for making my stay son enjoyable.

Date of stay: September 2016
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank AnnaDem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zust, Direttore at Hotel Residence Zust, responded to this reviewResponded May 29, 2017

Dear Guest,

Thank you for having taken the time to leave a review on your stay.
It is always a pleasure to receive constructive comments such as yours,
we look forward to the possibility of welcoming you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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