I am totally disappointed with this hotel.
My familly stayed there 1 year ago. We faced some problems at the begining because they had the rule not to accept kids( which we have not notice in hotel description). Anyhow before staying there the hotel took 100 eur from my credit card in order to check if credit card was working or not.
When we have done the check out I have requested to them to return back the guaranty which they kept.Lionel the son of the owner told to us that they have returned back to the same credit card that they have withdraw. Till this moment 1 year after they have not returned to me nothing. I have written to them 10 or more times & they are not replying to me at all.
Totally unprofessional!!!!!!!!!!! And taking into consideration that they are hotel with 4 stars.
I am totally disappointed with their behavor.
At least they would have replied to my emails and explaining the reasons why they kept that amount.
- Free Parking