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All reviews great location the grand place the main square place des heros bars and restaurants rooms are small side street christmas market car park central location war memorial street parking free wifi double room bed was very comfortable buffet breakfast bread
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7 - 12 of 965 reviews
Reviewed October 17, 2018

The bedrooms in this hotel are not very big, but are very clean and the beds are comfortable. The Bathroom is small but adequate and clean. The breakfast was very good and plentiful. Hotel is well situated for both the towns squares which come to life at night. About a 10 minute walk from the station.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Ann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 17, 2018

Small room for two adults. Rooms hot (Mid October) and street noisy, but not from nasty behaviour, just sound travelled.Reception very efficient and helpful.Need to hit two hundred letters or will not publish!

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank alanremote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR1567, Hotel Manager at Ibis Arras Centre Les Places, responded to this reviewResponded November 5, 2018

Dear Alanremote,

At first, above all, thank you for your comment . we have pleasure to give our answer back.
We note that you have found your room was small, it’s nevertheless in size’s norms of the standards of a 3-star hotel.
All the team asks me to thank you for compliments made on the quality of our service. They are very proud of it. Your satisfaction is their biggest reward.
You are right there were exceptional temperatures this October. And the hot blowing of our air conditioning was already heading for autumn. Don’t hesitate next time to inform about it the team in reception, present 24 hours over 24 hours, they’ll find the solution to the good temperature of your room.

Hope to see you again in Ibis Arras Centre les Places,
Best regards.

Cécile HUCK
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 13, 2018 via mobile

We stayed for four days whilst doing a battlefields tour of world war 1. The staff were very helpful, the breakfast was excellent and very well priced. Casual relaxed atmosphere and staff keen to ensure tourists enjoyed the local sights. The town square was very close by so it was a fun place to stay. Would recommend this to others and also stay again. Excellent.

Date of stay: October 2018
Trip type: Travelled with family
Thank Climber824261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 10, 2018 via mobile

Staff were nice. Room not so nice! The room was very much in need of refurbishment, wallpaper tatty and marked, paintwork dirty, rotten wood at window. Carpet stained. Shower was over a very deep bath which for anyone even slightly infirm would struggle to get in and out off. I wouldn’t recommend this hotel or stay at it again unless it had been refurbished.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank MacofMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR1567, Hotel Manager at Ibis Arras Centre Les Places, responded to this reviewResponded November 5, 2018

Dear MacofMac,

Many Thanks for your compliments on the team and to have underlined the quality of our welcome. It is the heart of our job : have a personalized and warm relation with our customers.
But I regret that the room is was below your expectations, your remarks were taken with a lot of interest.
We work closely with our group on the needs to improve their comfort and we hope that these projects will be concretized in the near future.
Hope to see you again in our hotel whith renovated rooms,
Best regards.

Cécile HUCK
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 9, 2018

Recently stayed at the Ibis Arras during a visit to Vimy Ridge Memorial. The rooms were small but clean, beds were comfortable with good bedding. Breakfast is not included but you can include a breakfast plan. The Breakfast had good variety. The location is good for accessing restaurants at night. Also, an easy walk to the railroad station.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank travelmoose_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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