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All reviews spacious apartment heros square great view of the town great hotel rooms are small stay there again room looked out third floor place des centre of town quaint hotel would highly recommend this hotel bottled water other hotels croissants sofa bed bars and restaurants
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8 - 13 of 204 reviews
Reviewed January 10, 2018 via mobile

Very Central to everything. Delightful, olde world hotel. It’s in a heritage building so if you’re after modernity, Set in Heros Square. Very Central to everything. Delightful, olde world hotel. It’s in a heritage building so if you’re after modernity, this is not for you. I had a little attic room which looked over the roof of the town hall. I loved it. Not great furnishings but adequate.

Date of stay: October 2017
Trip type: Travelled solo
2  Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2017 via mobile

Great hotel in the square in the heart of Arras. We had a room overlooking the square with a great view of the town hall. A good location to view all the sights of Arras. Lots to see and do. We stayed on a Sunday so parking was free until the morning.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank goldsworthyhelen7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2017

The Place des Heros Square looked like it might have parking problems, but we arrived just 15 minutes before parking became free for the night. And we found a spot just around the corner from the hotel.
The proprietor was friendly and explained nicely - and let us work with our French.
Our room was certainly adequate - comfortable mattress and clean. This was the hotel with the really deep tub that had to climbed into in order to have a shower. That gets to be more difficult with each decade.
We were able to go for a stroll around the square and surrounding area, and found a nice supper near by. This was at the beginning of a three week trip, so we were not being comparative on other experiences, just enjoyed the hotel for what it offered us.
And the mattress was very comfortable.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Service
Thank greenoceangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 30, 2017

Lovely hotel! Clean, comfortable, perfect location on the square. Amenities in room are great. Wonderful coffee in room and in common room accessible all day, tea etc,. Very warm reception. Stairs could be problematic for some. No lift. We had room on the square. Excellent location to visit all WW 1 sights.

Room tip: On the square
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank montrealboomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2017 via mobile

Booked this hotel through Booking.com for our final overnight on the way back from Italy. It is in an amazing location in Arras and the front of the building is okay. It's behind this facade that the trouble starts. On the hotel website, it boasts of its charming rooms. Well if dirt and mould are what you find charming, then this is the place for you. We were in room 7 - dark, dank and smelly. Unswept floors, dirty chair and if I'd had a cat, I wouldn't have been able to swing it. A lift exists, but is not in operation, and we reached our room by very steep stairs. I have rarely felt so uncomfortable in a hotel, and refused to put my feet on the floor, let alone have a shower. Overwhelmingly horrible, and not even cheap at 80€, without breakfast. Never again.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank Brillikins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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