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Reviews (324)
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All reviewsjunior suitebase campski shopred runski hotelred slopehalf boardstar hotelshuttle busvisited hotelrooms are spaciousgreat starplenty of wardrobe spaceamazing hotelsteam roomhotel is modernwonderful stay
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Reviewed April 2, 2018

By far the best ski in and out experience I have ever experienced. Located at the top of the road in Val Thorens (Les 3 Valles) the worlds largest ski resort. This Hotel is a botique hotel with amazing 5 star service. The bar is great with awesome bar staff and the food is also very good in the hotel restaurants. Rooms are incredibly comfortable and clean. The experience really is top notch and especially for an American. This is a must stop if you are wanting to ski and experience something better than the normal North American routine.

Room Tip: Ask for West Facing room
  • Stayed: March 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Kelsdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RefugePashmina, Responsable réception at Hotel Pashmina, responded to this reviewResponded April 20, 2018

Hello,

Thank you for your nice review. We are delighted that your first time in our refuge went so well. It’s always so pleasant to read such amazing compliments. We hope to have the pleasure to welcome you again.

With our warmest greetings from Val Thorens,

All the Pashmina team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

From A to Z. This hotel is like a dream. Wonderful atmosphere, amazing style, smiling and very helpful staff. I've never experienced such friendly staff. Facilities and cleanness. Comfortable beds. Delicious food. No one can fault this hotel. I would love to stay again.

Stayed: March 2018, travelled as a couple
Thank MBINJADEED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RefugePashmina, Responsable réception at Hotel Pashmina, responded to this reviewResponded April 20, 2018

Hello,

Thank you so much for your kind review. It such a pleasure to read that you felt like in a dream in our refuge.

We’d love to welcome you again soon,
With our warmest greetings from Val Thorens,

All the Pashmina team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2018 via mobile

Fantastic hotel in a fantastic location.
The facilities are excellent & the staff very attentive.
The rooms are a good size. The bathrooms are well designed with a large walk in shower.

There was a great choice at breakfast hot & cold. The food at The Basecamp restaurant was very good though reception were quite happy to recommend restaurants in Val Thorens if preferred. The hotel also provided a free taxi service to take you anywhere in town when needed.
We all had a great family holiday & will definitely return.
Special mention to the ski shop staff, they went out of their way to ensure skis & boots were fitted correctly, nothing was too much trouble.
This was our third visit to Pashmina & we will definitely be back for a fourth!

Stayed: March 2018, travelled with family
1  Thank T A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RefugePashmina, Responsable réception at Hotel Pashmina, responded to this reviewResponded March 27, 2018

Hello,

We thank you for your kind words, which are deeply touching us. We are really glad to hear that you enjoyed your third visit at the Pashmina as much as the first ones, it was a pleasure to welcome you again.

We will be pleased to see you again next year,
With our warmest greetings from Val Thorens,

All the Pashmina team.

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Reviewed March 12, 2018

I really wanted to love this hotel, unfortunately our room was too small and dark , far too
warm at night and virtually no view from the balcony. The staff were all charming
and helpful ,especially Jean-Michel who is a real asset to the team at the hotel.
The restaurant Explorateur was fully booked so we ate in The Base Camp. The decor
was rather basic and the meal certainly not of a five star hotel standard.
We arrived at the hotel via the red run. A very good run but perhaps not ideal for
beginners. All in all, the hotel was a disappointment and certainly doesn’t not warrant
a five star category.

Room Tip: Ask the size and layout of the room .
Stayed: March 2018, travelled as a couple
Thank Dolly052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RefugePashmina, Responsable réception at Hotel Pashmina, responded to this reviewResponded March 19, 2018

Dear Dolly,

Thank you for taking the time to share your review.
We deeply regret that your experience with us didn’t meet your expectations. We have different categories of room to suit everyone. We invite you to discover them for a better experience.

We hope to have the chance to welcome you again to make you live a better time with us.

Best regards from Val Thorens,
All the Pashmina team

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Reviewed March 5, 2018 via mobile

This was our first time in Val Thorens and first time skiing in the Alps. We did not know what to expect from the entire experience. What we did know was that Pashmina came recommended by our travel agent as the best hotel in Val Thorens, and really in all three valleys. And it could not be more true.

Everything about our stay, from the first to the last minute was pure luxury and fairy tale. From stepping inside the reception for the first time and being greeted with warm apple juice and late lunch, to thoughtfully being given breakfast-to-go on our departure day, as we had to leave before the restaurant was open.

The staff at Pashmina is very professional and all of the employees are polite, kind, fun to talk to, and accomodating. The spa is superb.

Our two bedroom suite was excellent, and we loved stepping into our personal steamroom after a long day of skiing. The only thing we would recommend adding to the suite is a second shower cabin.

Food at the main restaurant and the michelin rated Les Explorator is phenominal, as is the service.

And lastly - the hotel is simply gorgeous. The interior design is welcoming, luxurious and cozy. Every tiny detail is well thought through. And the nightly live music in the lounge was wonderful and added to the ambiance of the space.

By far one of the best hotels we have ever been to, and we've been to some very nice ones.

Thank you Pashmina, it was an unforgettable trip!

Stayed: February 2018, travelled as a couple
Thank MiRi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RefugePashmina, Responsable réception at Hotel Pashmina, responded to this reviewResponded March 19, 2018

Dear Miri,

Thank you so much for this fantastic review.

We are so delighted that your first time in our refuge and in the 3 Valleys went so well. It’s always so pleasant to read such amazing compliments.

We hope to have the pleasure to welcome you again.

Best regards from Val Thorens,
All the Pashmina team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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