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All reviews train station beautiful grounds tuscan countryside minute drive horse riding rental car pasta stayed here for a week beautiful place to stay thursday night half board two couples gelato olive oil place is great wine list mixed feelings
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Reviewed June 5, 2018 via mobile

We love coming here as this was our third trips in a year. The absolute prestine & stunning venue is indescribable. The hotel staff is very professional and so pleasant. They are always ready to help out whether suggesting a wine tasting, shopping or anything else, exceptional. We tried the usual places like some 5 star hotels but they don’t come anywhere near what this hotel offers, a home like feeling.
It is only 10 mins to the train station of S. Ellero. One can take the train to Florence and elsewhere.
There are some Fantastic restaurants in and around the hotel. We dined at the restaurant three times and enjoyed every bit of the hospitality. The staff has become familiar with us and it feels good.
In the end, my husband and I cannot think of staying anywhere else if we are in Tuscany.

Stayed: May 2018, travelled as a couple
Thank Durre K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
689direzione, Direttore at Fattoria degli Usignoli, responded to this reviewResponded June 7, 2018

Good afternoon mrs Durre,
and thank you very much for your kind words.
We are glad to learn how this place became a real second home for you.

We look forward to welcome you again during your next trip in Italy.
With best regards
SM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 3, 2018

Our third trip in one year to this paradise is a testament to exceptional location, service and value that this property provides. Staff is always willing to help and stays ahead of the game. Restaurant service is great as well. Not far from Florence and nestled in the mountain hills of Tuscany,this property remains well maintained.Can't wait to revisit .

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank zkcardio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
689direzione, Direttore at Fattoria degli Usignoli, responded to this reviewResponded June 6, 2018

Thank you mr. K, it is every time a pleasure to host you at Gli Usignoli.
It is a pleasure to see how you feel like home here, and how you appreciate our location and our property.
I thank you for the kindness and courtesy you always have with all our staff, and i look forward to welcome you again in the future,

best regards
SM

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Reviewed May 19, 2018 via mobile

When you first arrive to this property there is no doubt that you will be swept away from the breathtaking views, but the excellency stops there. The most disappointing aspect of this property is without a doubt the onsite restaurant food and service! The food at this restaurant is mediocre and lacks in the vibrant flavors of itlalian cuisine, and on top of that the quality of the wait staff is extremely poor! It is fairly obvious that the wait staff favors other guests over American guests, this observation was made several nights in a row and my family and I did not experience this type of treatment in any other Italian restaurant or hotel.

Stayed: May 2018, travelled with family
Thank hk002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
689direzione, Direttore at Fattoria degli Usignoli, responded to this reviewResponded May 20, 2018

Good evening hk002,
thank you for the time you spent on this review, we really appreciate every information helping us to improve our service.
Anyway it is not very easy for me to understand what disappointed you so much about the service, because obviously no preference is made between our guests... what for?
If something has gone wrong during your dinner, every information or better explication will be helpful to understand what happened. So please feel free to contact me on my private mail for more information or explanation: direzione@usignoli.it

With best regards, SM

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Reviewed May 17, 2018

Beautiful place to stay. Management and staf are very friendly and hospitable. Perfect location if you're looking for a quiet place to stay, with nice swimming pool and good restaurant.
Appartments are not very luxurious, but if the weather is nice it's perfect. We've stayed here in 2015 for 2 weeks, and one night last May.

  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank HaroldK292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
689direzione, Direttore at Fattoria degli Usignoli, responded to this reviewResponded May 20, 2018

good evening mr. Harold,
and thank you for your review.
It was a pleasure to host you and we really hope to see you again here at gli Usignoli.

With best regards; SM

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Reviewed May 3, 2018 via mobile

We had a lovely 5 night stay here in April/May 2018. We booked a deal via secret escapes and it couldn’t be faulted. We were half board with a continental breakfast and 3 course dinner. We added wine and dessert to our rooms most nights and the choice was lovely.
Staff were very friendly in restaurants, rooms were cleaned everyday and towels replaced. The shower curtain was a little small so we often accidentally soaked the bathroom and used extra towels but this was sorted out everyday.
The roads up the mountain were very steep and bendy but dual lane the whole way and taking our time we had no issues. It was interesting in a Fiat Panda though!
Didn’t use pool as too cold but looked well kept and the loungers were good quality.
There are animals you can go see, we particularly liked ‘Billy’ the goat who was very friendly!
Good WiFi too.
Very central, we travelled to Siena (1.5hrs), Florence (got train from S.Lerro (15mins) and only €3.50 each way each (25mins) and free to park there), Ferrari factory (2.5hrs), Lucca and Pisa (1.5hrs)
Thanks for a lovely stay.

Stayed: May 2018, travelled as a couple
1  Thank rebeccag163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
689direzione, Direttore at Fattoria degli Usignoli, responded to this reviewResponded May 4, 2018

Good morning Rebecca, and thank you for your feedback.
We are glad to know you enjoyed your stay, and we really hope to see you again here at la Fattoria.

All the best
SM

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