Be prepared to wait several hours to eat if you book the later time!!! I've been to sheesh before (although an earlier sitting) and no issues however on this occasion as had a 9.30 booking....we were told we would have to wait a bit so went upstairs for a drink...2 hours later we were finally sat at our table!!! however eating at 11.45pm was not what I anticipated and by then it ruined the evening as wasn't in the mood to eat much by that point so we then didn't order much which was disappointing as the food is amazing in here! Was told by the manager it's not a booking it's and as and when a table becomes available (so why select a time when you book?!) Upon asking how long we were looking at it was all very vague & was just told they were running exceptionally behind because the tables before weren't leaving after their two hour slot! My issue is my expectations weren't met with this ridiculous wait time & no customer service offered or apology for the delay. I'm sure if it was the other way round and I had been more than 30 mins late my table would have been given to someone else. Only because we pushed did she offer us a drink but by then at the end of the evening didn't really want a drink (as had enough with no food in our 2 hour wait and my friend was driving so not much of a compensation!) Just felt they weren't bothered that we had to wait as clearly popular venue atm but beware with service like that it will become short lived but again they didn't seem fazed or bothered by it! I certainly wouldn't attend again which is a shame as nice venue and great good but night was ruined and I've never been to a restaurant where there is a lack of caring about he customers experience - even top central London restaurants which are far superior to Shesh offer an amazing customer service if they service you have received isn't of high standards..worry less about your non paying "reality" stars and more for the returning paying customer!!
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