We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
DeniseAtBeach
Nova Scotia, Canada

No hot water

2.0 of 5 bubblesReviewed Dec 11, 2014
Fab previous stays... Stayed one night before heading on our southern vacation on Friday, Nov 28/14... had the king whirlpool room which we always enjoy except this time... NO HOT WATER! We were not advised this upon check in, we happened to see the sign stating so in the elevator - so could not use the in-room whirlpool and when we got our wake up call at 315am, it certainly was a wake up, in a cold shower!

At check out, was asked how our stay was and said it sucked due to no hot water, that we were not told about and all she could muster was 'sorry'... I sure the poor dear heard it rom everyone!

It was fixed by the time we returned and stayed on Saturday, Dec 6th; were not told this nor that fact that due to the replacement water could be brown and murky. AT least the water was not cold.

We noted this as an exception not the rule for this hotel...
Date of stay: November 2014
Trip type: Travelled as a couple
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy P, General Manager at Holiday Inn Express & Suites Halifax Airport, an IHG Hotel, responded to this review
Responded Dec 12, 2014
DeniseAtBeach I truly appreciate your feedback. Unfortunately, we did have a boiler break and that did cause hot water issues at the hotel. I am very sorry you were not informed at check in as you should have been. I am very sad to hear that you had dirty water during your second stay. As you mentioned this is not the norm at our hotel and I hope you will give us the chance to show you in the future a great complete stay. Please do not hesitate to contact me directly the next time you make reservations.

King regards,
Kathy
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Exterior
Get rewarded with One Key
  • Hotels.com
  • Hilton Garden Inn
    C$229
  • Booking.com
0.1 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    C$196
  • Expedia.com
    C$230
1.8 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Free parking
  • Hotels.com
  • Algotels
  • Priceline
3.6 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Pool
Get rewarded with One Key
  • Hotels.com
  • HIExpress.com
    C$215
  • Booking.com
0.0 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Pool
Get rewarded with One Key
  • Booking.com
  • Ascend
    C$206
  • Hotels.com
7.8 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Free parking
Standard Room, 1 King Bed, Sofa Bed
  • Hotels.com
  • Expedia.com
    C$219
  • Priceline
18.6 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
C$299
Fully refundable
No prepayment needed
Book Now with Marriott Bonvoy
  • Booking.com
    C$299
  • Expedia.com
    C$299
  • Hotels.com
    C$299
17.1 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Free parking
C$241
  • Expedia.com
    C$241
  • Vio.com
    C$229
  • Hotels.com
    C$241
17.5 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Free parking
C$262
C$215
  • Expedia.com
    C$256
  • HIExpress.com
    C$215
  • Hotels.com
    C$256
17.6 km from Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
Free Wifi
Free parking
View more hotels in Goffs
Reviews (812)
Filter reviews
813 results
Traveller rating
365
275
98
43
32
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
365
275
98
43
32
Show reviews that mention
All reviews halifax airport pancake machine parking lot yogurt next morning shuttle service free breakfast nova scotia front desk staff comfortable beds free parking long flight great spot convenient location night's sleep long term parking late arrival
Selected filters
Filter
Updating list...
551 - 556 of 813 reviews
Reviewed December 3, 2014

We recently stayed one night in a king room, took advantage of the free shuttle to the airport, and left our car for a few days while we visited Newfoundland. We found our room clean, spacious, and comfortable, however we did have major problems with the WiFi in our room - it barely worked all evening. Being located on the first floor, we were also bothered by a nearby outside door that slammed shut every so often. Upon checking out, we mentioned these 2 issues to the front desk and they kindly offered to discount our room for the inconvenience. Based on great customer service and close proximity to the airport (with a free shuttle) we would stay here again - but avoid a first floor room.

Room tip: Avoid first floor rooms.
Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank lizlubee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy P, General Manager at Holiday Inn Express & Suites Halifax Airport, an IHG Hotel, responded to this reviewResponded December 12, 2014

Good day lizlubee! Thank you for your feedback. We are always looking for ways to improve the guest experience. We hope to welcome you back again in the future.

Regards,
Kathy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 1, 2014

We stayed here at the beginning and end of a 14 day trip in November, due to early/late flights. We were very pleased with everything. Room was clean and the bed was very comfortable. Good shuttle to and from the airport. And a bonus of free parking, which saved us enough to cover the cost of one of the two nights. WiFi worked great and the free breakfast was very good. Only wrinkle on our second night was the hot water was inoperative due to a problem with their boiler.
Would definitely stay here again.

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank V9934UWfredm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy P, General Manager at Holiday Inn Express & Suites Halifax Airport, an IHG Hotel, responded to this reviewResponded December 12, 2014

Thank you Fred M! We are so happy to hear that you enjoyed your stay and our services! We look forward to welcoming you again in the future.

Regards,
Kathy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 3, 2014 via mobile

We stay at many holiday inns but this one is by far the best. The staff are wonderful. They can't do enough for you. The breakfast which is included with the stay is by far a great addition .I decided to take a couple muffins for on the road and thought I was being a little dishonest in doing so. So I asked the waitress if I could and she replies to my surprise .. My dear of course ,we have bags here for you to out them in or a box if you prefer . I had to chuckle. But I thought what a great idea . Overall we stayed there twice in 2 weeks and we will stay there again whenever we are back in Halifax .Cheers !!

Date of stay: October 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank brucepynn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy P, General Manager at Holiday Inn Express & Suites Halifax Airport, an IHG Hotel, responded to this reviewResponded November 26, 2014

Good day brucepynn! Thank you very much for your kind review. I am so happy to hear about your pleasant stay with us. We love to hear feeback about our breakfast and service and appreciate you taking the time to write about it.

We hope to welcome you back soon.
Regards,
Kathy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 29, 2014

we stayed here at the end of our trip to Europe after 28 days away and were pleasantly surprised at the room size and bed comfort... we booked the hotel because of the parking while away and a late night return flight , as well as the shuttle service...we were extremely happy to have a quiet airport hotel, and have decided the next stay will also include the night before the flight as well, breakfast was great and having coffee available very early was appreciated..I know its a minor quibble, but plastic cutlery at breakfast ? but this will not stop us from booking again .

Date of stay: October 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank arbours2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy P, General Manager at Holiday Inn Express & Suites Halifax Airport, an IHG Hotel, responded to this reviewResponded November 26, 2014

Thank you arbours2014 for your wonderful review! We are happy to hear that you enjoyed our hotel and the shuttle service! We look forward to seeing you again in the future.

Kind regards,

Kathy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 28, 2014

The hotel is pretty close to the airport and has a free shuttle - so that is excellent. There is no bar or food service inside the hotel and the pantry was pretty expensive.

other than that, a fine place to stay

Date of stay: October 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank dgPEICanada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy P, General Manager at Holiday Inn Express & Suites Halifax Airport, an IHG Hotel, responded to this reviewResponded October 29, 2014

Good day Deryl G! Thank you for your review. We appreciate the feedback in regards to the pantry. We hope to welcome you back in the future.

Regards,
Kathy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews