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“fantastic” 5 of 5 bubbles
Review of Snowbird Lodge

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Snowbird Lodge
Ranked #1 of 2 Hotels in Silver Star
Certificate of Excellence
Karratha
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“fantastic”
5 of 5 bubbles Reviewed 22 March 2014

Our first white Christmas and our children's first taste of snow. It was amazing and I would differently recommend staying there. The room was beautiful and view like a post card, the service perfect.

Room Tip: doesn't matter if it's not facing down the mountain, facing up the mountain is just as nice...
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank btanct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse C, Manager at Snowbird Lodge, responded to this review, 24 March 2014
Thank you for taking the time to share your experience of your first white Christmas! We pride ourselves in delivering a great experience at Silver Star Mountain Resort and Snowbird Lodge. We look forward to welcoming you back for another winter wonderland experience.

Kind Regards,

Jesse Crockett
Snowbird Lodge Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

69 reviews from our community

Traveller rating
    42
    21
    5
    1
    0
See reviews for
36
15
4
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Edmonton
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

This property was recco'd to us by friends and was worth the expense. Our family (part of a group of 30+) stayed 4 nights at the Snowbird and in 40 years of skiing this was the easiest, most pleasurable ski vacation of my life. The rooms are large, well maintained with plenty of closet space. The kitchens have everything required. Washer/dryers come with soap. And most rooms have an outdoor hot tub. Staff was very friendly and accommodating - nothing was a problem for them. Indoor ski storage gives perfect access to the hill. This lodge is within the village where there is plenty of bar/resto choices. Great staff everywhere - lots of Australians, which is always nice.

Room Tip: Book your ski passes ahead of time through the hotel and you'll save 15%. They'll deliver gr...
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AvidTravelerEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, Canada
1 review
5 of 5 bubbles Reviewed 26 February 2014

As a family of four, along with many friends who have joined us in the Snowbird Lodge, we can recommend this hotel with delight. Having skied most hills in the west, it is easy to comment on this operation. We enjoyed a condo on the ground floor the year that it was built and have tried others in the building. The slopeside convenience is second to no other and sets a new standard for ski-in ski-out. Watching the sunrise in the morning is thrilling as the new sun offers a new day. I think that the building manager, Jesse Crockett, has a lot of power in not just managing the property superbly, but in organizing these amazing vistas. With every new day, housekeeping does a great job, front desk people offer advice, and meeting guests in the elevators is a happy event since everyone loves the place so much. We meet many people in the gym, in the underground parking and on their way to great restaurants who just keep coming back.
Strong work, Jesse and team!!

Room Tip: Slopeside rooms have fabulous views.
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  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 February 2014

Our stay at The Snowbird Lodge at Silver Star Mountain was fantastic. Solid well build building, with fantastic view of the mountain and the Village.
All the staff in the building were super friendly and helpful, they could not do enough to make our stay comfortable and fun. The rooms are well appointed and equipped to make the stay easy. This is truly a ski in and ski out building, grab your equipment out of the locker room, go out the door and ski away. Skiing in is just as easy, making lunch break or end of the day a great experience.
We will be back next year!

Room Tip: Slope side rooms have the best view.
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SkiMommy82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 21 February 2014

My studio room was clean and modern. Enough kitchen equipment was provided for light meals: microwave, blender, toaster, coffee maker, kettle, full-sized fridge, dishwasher; no cutting board, but the counters are granite.
I found the room a little hot even though the thermostat was set for 20. The window opens, fortunately, and that solved the problem quickly. The bed was comfortable but the foam rubber pillows less so.
The staff at the lodge were friendly.
The lodge is located at one end of the village; so it is very convenient for all the amenities there.
They have a locker room for ski equipment that opens to the outside, and you can ski out to a nearby lift or ski in from the hill.
So everything was very good except that the adjacent room and mine were linked by a door. I had read Tripadvisor reviews about the noise problem with such doors. I requested a studio without one, but apparently there are very few. The noise wasn't too bad the first two nights, but the third night my neighbours had a TV party and, although they weren't being excessively noisy, it was like they were in the same room as me. I tried to be as quiet as possible when I got up at 5 the next morning and made breakfast. One of the cleaning staff asked me how my stay was & I told her about the problem. She said she had never heard of this issue before. Maybe they don't read Tripadvisor.
This design was a stupid idea. How often do they rent out adjoining rooms? (There was no noise from any other rooms.) For the money you pay, you don't expect to have to deal with other people's noise. In the unlikely event that I choose Snowbird again, I'll bring an ipod and earplugs.

  • Stayed February 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Eardstapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse C, Manager at Snowbird Lodge, responded to this review, 22 February 2014
Dear Guest,

I am happy to hear about your great experience at Silver Star Resort. Thank you for sharing your comments regarding the Studio unit. We are currently investigating extra sound barrier solutions to assist in lowering the noise transfer from room to room in these units based on feedback. We always take our feedback seriously and are happy to always be working towards improving the guest experience.

We look forward to welcoming you back to Silver Star Resort!

Regards,
Jesse Crockett
Snowbird Lodge Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 January 2014 via mobile

Such an easy place to stay with kids- ski in ski out with lockers for all your gear at the door. Close to ski school & all the village has to offer. Well supplied spacious apartments with housekeeping daily as well as second daily hot tub service! Comfortable beds, very warm ( maybe too warm!?), plus under floor heating in bathrooms. Small but impressive cinema on one level screening movies every night.

Stayed January 2014
Helpful?
1 Thank Rangamum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

We have travelled to Silver Star 4 times in the last 8 years and this is the third time we have stayed at Snowbird Lodge. Location and access to the village and the slopes is brilliant, we wouldn't stay anywhere else. The rooms are well presented, however, I think the bedding is small in size and the pillows are very hard and lumpy. The house keeping is also a bit hit and miss. Sometimes they turn up and gladly tidy the room but on other days you have to specifically ask them to do things. I would prefer they just tidied each day and you didn't have to name each aspect/item you wanted tidied. Kitchen facilities are good and we make great use of the kitchen by cooking dinner most nights. This year our kitchen did not have any cooking staples such as salt, pepper etc but on previous stays here the kitchen did stock these items. It would be great if a few basics were available in all kitchens. One bonus this stay was the in room free wifi - it was so much better this year. In the past the wifi has been very slow but this year it was strong and very fast. Overall, we love this place. Our children can walk easily and safely into the village and we can all easily access the village shops, cafes, restaurants, ski school (very important if your children are in lessons) and activities from Snowbird Lodge. The view is also spectacular. You won't be disappointed, it's a great place.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank 12coco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Snowbird Lodge

Property: Snowbird Lodge
Address: 170 Silver Lode Lane | Silver Star Mountain Resort, Silver Star, British Columbia, Canada
Region: Canada > British Columbia > Okanagan Valley > Silver Star
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites
Hotel Style:
Ranked #1 of 2 Hotels in Silver Star
Hotel Class:3 star — Snowbird Lodge 3*
Number of rooms: 54
Official Description (provided by the hotel):
Snowbird Lodge offers luxury hotel rooms and suites featuring high-end furnishing, fitness center, theatre, kids play area, and lounge. All suites have private hot tubs and washing machines. The ultimate luxury ski-in/ski-out location in the village! Underground parking available at an additional fee. ... more   less 
Also Known As:
Snowbird Hotel Silver Star

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