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Reviewed December 21, 2017

Very clean hotel with courteous staff and good quiet room with a balcony and great view of the lake.

All facilities needed except very slow and unstable Wi-fi.

The restaurant food was excellent and the bar we’ll stocked.

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank williampU6297GL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 16, 2017

We really liked the hotel. We stayed there to visit the Christmas Market. The hotel was charming, the breakfast was lovely and we were in the perfect location for our visit. We would stay there again.

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank lkmdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 10, 2017

Very, very good except for the Internet service. This is an expensive hotel and the extremely slow Internet is not at the same level as their other services. (Trying to download a news article easily takes 30 minutes; don't even bother to try to update an app.) This is 2017 and high-speed Internet should be included with the room rate. Otherwise, an excellent hotel, with great service.

  • Stayed: December 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Gaempf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 3, 2017

I liked this hotel, and it could be a 5*, but it will take better management (something that was clearly required at all 3 Steigenberger hotels I stayed at on this trip).

Understand that the Steigenberger hotels have many of the best locations in Germany, presumably because they got 1st pick. Still, location is only part of the business.

Let me add that I had no issues with the staff, all (that I saw, rarely) were helpful.

The room - it was nice enough, but a bit run down. There was certainly nothing that could be called opulent. The out-of-date and tiny TV was hanging off-center on the wall. Surely they must see that in 5* hotel.

The breakfast - substandard; a bit above disgraceful. It was a quiet morning (11/30/17) but there was no one working the door, either when we went in (~8AM) nor when we left (~8:30AM). We got our own coffee, both the 1st time and refills; the only thing the staff did was pick up empty plates. Indeed, the half dozen staff seldom came out of the back half of the dining room. And while they had an omelet station set up, no chef appeared during the half hour we were there.

Management feel free to contact me for further details.

  • Stayed: November 2017, travelled as a couple
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1  Thank fcfrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 18, 2017

The location of the hotel in Konstanz and its site on the Zee itself provide for all the convenience for the visitor. The warm , friendly , cosy , comfort add to the overall feeling of well-being after a day out and about - a real safe-haven !

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Malta48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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