I stayed at the hotel for 8 days on shrot cure . Extremely well managed family owned hotel . Outstanding staff and excellent service and comfortable place . Beautiful Spa and top Physio therapy center in the hotel More
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I stayed at the hotel for 8 days on shrot cure . Extremely well managed family owned hotel . Outstanding staff and excellent service and comfortable place . Beautiful Spa and top Physio therapy center in the hotel MoreShow less
many thanks for your kind words following your recent stay at the Rosenalp Hotel in Oberstaufen.
We were happy to read that you enjoyed your stay with us including the service and facilities that we offer to our guests.
We look forward to welcoming you again.
With best regards,
The Schaedler family
We came to Bavaria to spend New Years Eve with our daughter and son-in-law who live in Germany. They spent last year at the Rosenalp. It is a spa resort, with differing levels of meal service from the full gourmet, to the full package and a number of health related diets. They have a number of fitness activities and a full gym. We used the sauna every day, and some of us did walks in the countryside and heavy workouts in the gym. there was a New Years Eve Bash, a soft jazz band, a fashion show during our stay. The wait staff is top notch, as are the bar staff. A member of the owners family is always around to make sure everything is top notck, and every comfort is offered. The food in the full board was very good, with European portions. The excercise, sauna and menu helped this 2x guy loose 7 pounds in a week, and thouroughly enjoy our stay. our only regret is that there are no American television stations, we were relegated to BBC news and Al Jazziera in english. Thank goodness I could get Fox News on my iPhone.
Thank you for having taken the time to share your impressions on your enjoyable and memorable stay on NYE at Rosenalp. Your praise is well received by the colleagues and they are thrilled that you appreciated their service from the heart!
We thank you for rating our hotel, one of the Best in Oberstaufen, and for being such a wonderful guest. We are certainly looking forward to welcoming you back to our beautiful hotel on the occasion of your next trip to Germany.
♥ your Rosenalp-Team
We stayed at the Rosenalp hotel for one night, and experienced perfect service and at the same time a kind of familiarity which made us feel right at a Bavarian home. There are many fresh and heathy food choices available. But if you want a good rump steak, you won't be disappointed, either.
Thank you very much for your fantastic comment!
It is great to hear that you had an enjoyable stay at Rosenalp and that you appreciated our service from the heart.
We look forward to your next visit which we hope will be in the near future.
I spent 2 days by myself in this wonderful place. Friendly staff, beautiful pool and sauna area, ca. 10 minutes walk to town / train station.
especially the included activities, such as hiking, water gym etc. are very well appreciated.
thanks for your nice recommendation! It's wonderful to see, that you enjoyed your stay at our hotel! It would be a pleasure to see you soon again :)
Sunny regards from Oberstaufen,
Stayed here some months ago and must say that everething was really great.
For a single traveller was it the wright hotel,a lot off nice people and a lott off nice walks with the unforgettable Melania.....one off the most wonderfull woman i met the last years.
Hope to go back so soon as possible.
I stayed in this hotel for one week in August. I suppose the price doesn't correspond the quality of service (We payed 320 euro per night). The rooms and bed-linen are not clean. The members of family Schädler (owner of hotel) are absolutely unfriendly. Moreover, he is arrogant and demonstrate absolytely intolerably conduct to guests (espesially not germans). It's important to note thet hotel provide the guests with shrot-kur and medical treatments.But there are no any emergency medical assistance in the night. My mother felt very badly in the night and nobody help her. When I critisized the owner responded me in very rude way and didn't help with the luggage and transfer to railway station.
I have met such attention in the hotel at first time during my life! Be cautious!
First of all let our deepest regrets be expressed that handling the quoted case, obviously hasn’t met the expectations of the guests in question !
This has urged us to do thorough research on the matter and had us have intense talks with the employees involved in the situation.
We empathise with the above guests about this case of emergence. It naturally must have been a stress situation for them. Evidently evaluation of the situation happens in a unilateral manner.
The village of Oberstaufen offers dietetic cures on all levels of accommodation since the 1950’s. The ‘Rosenalp’ itself looks back on over 40 successful years of experience in hotel, and especially in cure and dietetic business.
It is in the nature of the matter, that during their cure, guests at times have to deal with sometimes surprising changes in their metabolism, caused by the chosen diet or cure since it poses an indentation to their typical nutrition.
For this reason Oberstaufen offers a tight network of physicians to grant 24/7 emergency care. Employees of the hotels are trained to handle such cases.
At this point it must be permitted to put things in an objective way:
Within the hotel, telephone numbers for cases of emergency are published on every room, also in English language.
The appellant decided to contact the bar-tender who immediately offered to call for help, which unfortunately was refused on notification on eventual occurring of additional costs.
The bar-tender even submitted his private phone number to keep in touch with the case.
The appellants decided to visit the physician practicing in the hotel the next morning.
The German health system offers a wide range of care for the countries citizens, since they pay for those benefits by law. To our foreign guests in the past, it has always been self-evident that they unfortunately cannot make use of the same rights.
The appellant on the other side refused to pay for the medical care given.
This fact might have aroused a feeling of misunderstanding on the owner’s side and subsequently, have led to anger on the appellant’s behalf.
We apologize for not having been able to communicate the facts in a satisfying way.
Nevertheless let us state that we take deepest concern in the well-being of our guests since it is our profession and our vocation.
We, however, do not feel to be made responsible for legal conditions.