This hotel is one of the nicest places I have stayed so far.
Upon arrival I was greeted by the owner himself and a glass of sparkling wine and the room (Studio Paradis) was just amazing. In the newer part of the hotel all the rooms are spacious, equipped with everything you can ever desire and it is so quiet that I wondered if the door to the balcony was open or not (in fact it was).
The room is huge, from the balcony, your bed and even the bath tub (the bathroom is connected to the main room by a window) you have a marvellous view of the Nagelfluhkette mountains and the smell of the room is delicious. This is not only due to the wooden furniture but also to a "Zirbenholzsack", a cloth bag filled with special wooden chipping which has a calming and relaxing effect.
Apart from bath amenities (all of them from the Allgäu brand Alpienne) I found a small fragrance light, a backpack for hiking, a huge umbrella and a special basket with towels and slippers for the spa. I was truly overwhelmed.
But it is the staff that really makes the difference. Here you do not feel like a guest but like a friend who drops by for some lovely days. Everyone in the whole hotel was extremely friendly and helpful and exceptionally attentive - I am allergic to bell peppers and after letting one person know about this my whole food was changed according to this without me asking for it. This never ever happened anywhere before!
The food is great, too. In the evening you can choose between the gourmet dinner (5 courses with fish, meat and a vegetarian option to choose from) and a dietary option (called Montignac). Everything is fresh, regional but not fatty and with the spectacular views of the mountains from the restaurant a true experience.
Lunch is also included in the room rates and consists of fresh salads, "something warm" (meaty and vegetarian) and soup which you can pick from the buffet around lunchtime. Non-alcoholic drinks are included, too. Breakfast is a nice buffet where you can find local treats like Allgäuer Schinkenspeck and Bergkäse, muesli, fruits and many more to choose from. Eggs are prepared fresh to order and the bread is amazing - all of it homemade and a vide variety to choose from.
Although you get your "own" table for the time of your stay you are free to choose where to eat - inside in a more classical room, a very Alp-Style room or at the huge patio. Next to the patio is a bawn with deer and tiny goats who add up to the Allgäu experience. Enjoy wildlife without the smell just next to your cup of coffee.
When you are up for it you can join the owner and/or staff for hikes and special adventures (like "Schneeschuhwanderung" (snowshoeing) during wintertime) or just relax in the beautiful spa area. Here a pool with a view waits for you, lots of calm places to relax, a wellness bar with juices and tea and saunas. Plus you can book any spa treatment you can imagine. I enjoyed a full body scrub with Tibetian herbs and was so relaxed afterwards that I fell asleep in the room for more than one hour.
For the ones who prefer to work here: Free WLAN is offered in the lobby and also UMTS is available in most areas of the hotel. But with such a view, so many things to do in Oberstaufen and the temptation to just soak in the sheer beauty of this place... who wants to work anyway?
The Bergkristall is located a bit outside the centre of Oberstaufen but a public bus runs regularily and with the "Oberstaufen Plus card" you can ride it for free. This card also gives you free admission to museums, public baths, you can enjoy discounts in shops and restaurants in Oberstaufen and even taking the mountain railways is included. During summer time this cards also allows you to use the golf courses without a green fee and in winter you get a free skiing pass. Again: All of this is included in the price of your room!
Put together this a a perfect place for relaxing and feeling at home far away from your home. An exceptional staff, great food, a luxurious spa and cosy rooms are just a few things I want to point out in this absolutely amazing little hotel.