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Reviewed August 1, 2016 via mobile

Nice clean small rooms.

Unfortunately we did not know that you can fit one child under twelve in a bunk bed in all the rooms with double beds. Had we known we would have saved the cost of the third room.

Otherwise happy with the place. Friendly reception, and if you arrive late you can check in automatically.

Next time we will use Ibis website for the booking.

Stayed: August 2016, travelled with family
Thank Kjetil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 9, 2016

Bad service when we arrive at the egeninnsats.
Not a smile.
Did what she could to make our stay bad.
Will never come back to this Hotel.
There was no help for us.
No elevator.

Best regards Edvard Andersen

  • Stayed: May 2016, travelled on business
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Review collected in partnership with Accorhotels.com
1  Thank Edv_and1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2645, Geschäftsführer at Ibis Budget Hamburg Quickborn, responded to this reviewResponded May 29, 2016

Dear Mr.Andersen,

thank you for taking the time to tell us about your experience at the ibis budget Hamburg Quickborn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Best reagards

Christian Wahlen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 7, 2016

Nylon bedding which I do not like and not comfortable. No chairs except a plastic stool under a desk/shelf, but clean, and shower and toilet were fine. A little complicated to gain entry.
Good breakfast and very helpful staff.

  • Stayed: March 2016, travelled on business
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Review collected in partnership with Accorhotels.com
1  Thank martyno904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 5, 2016

Like every time I stay at these budget hotels.... It's a clean room in a clean hotel, it's back to basics, a bedroom with a bathroom and nothing else, perfect for stopping at mid journey. Only complaint with this stay was a very hard bed.

  • Stayed: March 2016, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank CeilFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 1, 2016

Very good for a budget hotel. Room was clean and comfortable, staff were friendly. Didn't stay for breakfast as was leaving early however they did let me fill up on coffee before i went. Would stay again.

  • Stayed: February 2016, travelled solo
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Review collected in partnership with Accorhotels.com
Thank greig77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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