We arrived 45 min. too early, and asked for our room, that was not yet ready... it was according to our voucher redy at 15:00 hrs... but we did not get our rooom before 16:00 hrs. When we got our romme it wasn´t cleaned proberly: the toilet stinked of pee, the refrigerator was very dirty, the romm wasn´t proberly wacuumcleaned, the windows wasn´t cleaned, but worst of all the bedlinnen was dirty - all problems was allthougt solved within 24 hours. Our room was in building 2 - 1. stock, but with a hill in front of the room with a lot of trees, and almost no sun - a very dark room. Outside the hotel looked very poor... But the restaurants seemed fine, and the swimming-area was very good and clean - the children loved it!
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- Also Known As:
- Sonnenhugel Hotel Bad Kissingen