This is a homely concept with an 'our house is your home' approach. I was there on a leadership development programme and the facilities and atmosphere in the hotel were perfect for our needs. Added to that was the setting, views and fresh mountain air, which made it a winning week.
I was late arriving and I was greeted personally by my first name when I got out of the taxi - this really impressed me. All the staff are friendly and efficient. The food is fab. There's also an 'open bar' system. You can also mix your own cocktails in the bar.
Rooms are not exceptional but comfortable and clean. Bathrooms could be more modern. That said, the focus is on creating a homely atmosphere - not impersonal 5 star luxury - and they do this very well.
Last point - the focus is on corporate clients here so I'm not sure how much they cater for people on holiday. Maybe other reviewers have addressed this.
Keep up the great work Chateauform!!