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“Excellent Value for Money and Fish is Fantastic”

Ocean Breeze Fish & Chips
Ranked #10 of 33 Restaurants in Newport
Restaurant details
Reviewed 3 weeks ago

I've gotten takeaway from here a three times in the past few months after moving to the area. The quality of the fish is really good. Freshly battered in front of you. Haven't had any better from a takeaway. My only slight fault is that i'd prefer hand-cut chips although the size of the minimum portion here is massive and they are decent frozen chips.

Staff are also very friendly and the prices I found very good

    • Value
    • Service
    • Food
Thank Alfawex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 11 reviews

Reviewed 2 July 2017

If you want great home made fish cakes then look no further then Ocean Breeze. They are extremely delicious and well priced.

Thank 21dreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017 via mobile

Heard lots of great things about this place and came specifically because of the fresh seafood. Didn't disappoint. Amazing to find a fish n chip shop that doesn't go the easy cheap route of frozen everything! The calamari and choice of fish was a killer. Definitely coming back to try the meat options!!! By the way the corn jacks are to die for. Great vegetarian option!!!

Thank Victor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2016

The large flake is a good option and this place is very busy on Friday nights. Better than other fish and chips in the area.

1  Thank morant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2016 via mobile

1. Sometimes when a takeaway icon changes hands the new owners are brilliant and it gets better.

2. Sometimes when a takeaway icon changes hands the new owners are smart enough to know that the age old adage of 'if it ain't broke, don't fix it' will be the key to their success.

3. Sometimes when a takeaway icon changes hands the new owners:
- think they know better
- paid too much and so need maximum cash flow
- have absolutely no idea

Ocean Breeze has changed hands and sadly, the new owners are some combination of point 3 but probably with even more on the wrong side of the ledger. It has not so much gone downhill as fallen off a cliff: rubbish, borderline rude service and higher prices for much lower quality food that takes longer to get. The Royal Flush of failure.

After 15 years of completely loyalty I will no longer be a customer of this once brilliant and humble shop.

1  Thank MrOyvind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James A, Owner at Ocean Breeze Fish & Chips, responded to this reviewResponded 20 January 2017

I appreciate your feedback MrOyvind.
Taking over an existing business will always have an impact on customers.
I wish to inform you that the old odage "if it ain't broke don't fix it" doesn't apply in this situation unfortunately.
The main goal of running a business is to ensure at a minimum that all overheads are covered at the end of the week, rent, wages, bills etc.
Being the seafood suppliers for the previous owners I can confirm that it was never possible at the old pricing structure. Majority of the items on the menu were being sold below cost price. That was something that had to be addressed when we purchased.
Changes to the menu now mean we can supply ONLY fresh fish and produce to our customers.
Based on feedback from our returning customers and new customers we feel satisfied with the changes made.
Whilst we appreciate your feedback please understand that situations need to be looked at on both sides of the fence before reviews and options are made public.
We are more than happy to discuss your concerns in person to hopefully resolve your issues regarding the changes.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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