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“Nice location”

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Mantra Ettalong Beach
Ranked #1 of 2 Hotels in Ettalong Beach
Reviewed 17 October 2017

As previous.

Crockery, cutlery and glasses needed cleaning. We had to wash everything before we used it.

Beds should have been fixed before we got there, not after we got to our room and I had to ask someone on the desk to fix it.

Onely 2 people on desk seems to know what they were talking about. They others either didn’t know or didn’t care.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Gale R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded 16 November 2017

Dear Gale,

Thank you for taking the time to review the Mantra in Ettalong Beach.

We certainly appreciate your valuable feedback and are sorry to hear of your disappointment with regards to your most recent stay with us. We would like to assure you that this is not the standard that we like to uphold and we have addressed your concerns with our housekeeping department.

We hope that we can welcome you back to the Mantra in the future.

Kind Regards,
The Mantra Ettalong Team

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324 - 330 of 2,497 reviews

Reviewed 17 October 2017

Excellent place to visit and stay,
Awesome location.
The pool is great, however remember to take your room towels or your own as they do not have any pool towels at the pool.
I would recommend this place to anyone its centrally located and convienent for everything.

  • Stayed: October 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank jasepadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, General Manager at Mantra Ettalong Beach, responded to this reviewResponded 18 November 2017

Dear jasepadam,

Thank you for your review of Mantra Ettalong Beach.

We are glad to read that our hotel and location was an excellent place to visit and stay. We hope to see you return.

If you book and stay with Mantra Group all rooms managed by us have pool towels provided in the rooms!! Any private rooms in the building not managed by us we are unable to comment on.

We look forward to welcoming you back on your next visit.

Kind regards,

Mantra Management

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Reviewed 16 October 2017

Great layout of unit. Everything we needed. Very comfortable beds. Outlook over the pool and the water was great. Walking distance to great food and awesome walking track right outside the door. Wasn't disrupted by other guests.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank leeogrady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded 3 November 2017

Thanks for taking the time to review your stay Lee!
We're glad to hear you enjoyed your time away with us here at The Mantra Ettalong Beach and we hope to see you again soon!
Regards,
The Mantra Ettalong Beach Team

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Reviewed 16 October 2017

We travelled from Gold Coast for a wedding at Patonga. We also had family living close by so was an ideal time to catch up with them. We chose Mantra because of the location which was mid way between family and the Wedding
Staff was very friendly accomodation was excellent location was perfect

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank D595GJsandrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded 3 November 2017

Thanks for taking the time to review your stay Sandra!
We're glad to hear you enjoyed your time away with us here at The Mantra Ettalong Beach and we hope to see you again!
Regards,
The Mantra Ettalong Beach Team

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Reviewed 15 October 2017

Whilst the location is great and the room was tidy, they have a minimum 2 night stay over the weekend even if you only require a Saturday night...?

Based on this the Mantra will not be our first choice for our next upcoming stay in November.

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
1  Thank Tom E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, General Manager at Mantra Ettalong Beach, responded to this reviewResponded 17 November 2017

Dear Tom E,

Thank you for your feedback on Mantra Ettalong Beach.

Yes, you are correct we do have a 2 night minimum stay over Saturday nights, as do the vast majority of large resorts on the Central Coast. This is due to occupancy and demand.

We do apologize if this is not to your liking and can advise on a number of weekends we do drop the minimum night stay during the week. So there can be opportunity to secure a room for one night only.

We hope to see you return to Mantra Ettalong Beach in the future.

Kind regards,

Mantra Management

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Reviewed 15 October 2017

We had a lovely stay and will definitely be back again in the future. Staff were fantastic and all facilities were clean and well kept. I can’t fault a single thing about the hotel at all! Thanks for a fantastic weekend! ☺️

  • Stayed: October 2017, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank jadem790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded 3 November 2017

Thanks for taking the time to review your stay Jade!
We're glad to hear you enjoyed your time away with us here at The Mantra Ettalong Beach and we hope to see you again soon!
Regards,
The Mantra Ettalong Beach Team

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Reviewed 15 October 2017 via mobile

We booked 4 rooms with the hotel for a family getaway, for most of us this was our first stay and let me begin to tell you our very last stay!!!!!! The rooms are dated new to be revamped and cleaned stains on carpet, sofas pathetic ours had iron burn marks, dead bag on the balcony door clearly the cleaners missed this spot! , other rooms had stains on them disgusting! Rooms smelled! Shower step so high that you had to be careful that you didn't slip out which my dad did and had has a very nasty bruise on his leg. The balcony was dirty and the outdoor tables and chairs rusted the list goes we will definitely not be staying ever again, hopefully management pull their socks up and look into getting their act together and start listening and reading these feedbacks, I have visited many other hotels in Australia and abroad, including a backpackers in Rome which was more appealing than the Mantra. This should be given a 2.5 star not a 4 star as suggested.

Stayed: October 2017, travelled with family
Thank Domenica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, General Manager at Mantra Ettalong Beach, responded to this reviewResponded 18 November 2017

Dear Domenica M,

Thank you for your feedback on Mantra Ettalong Beach.

We are disappointed to read your review yet take all your comments on board. We would note did you address these issues with our reception? Was your confirmation with Mantra Group or a private firm in the building. The room does not sound up to what Mantra standards delivered. Though all your concerns will be investigated.

We note your comment concerning your father and hope that he is ok, we would ask was this slip reported to our reception as an incident also. Our guest safety and security if of paramount importance to us. We hope your father is doing well.

We take all your comments on board and can also advise you that all Mantra managed rooms will be receiving an upgrade during early 2018.

We hope to see you return in the future.

Kind regards,

Mantra Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Ettalong Beach

Address: 53-54 The Esplanade, Ettalong Beach, New South Wales 2257, Australia (Formerly Outrigger Beach Resort)
Region: Australia > New South Wales > Ettalong Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ettalong Beach
Price Range: $144 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Ettalong Beach 4*
Number of rooms: 150
Official Description (provided by the hotel):
Mantra Ettalong Beach offers spectacular ocean views just 90 minutes north of Sydney on the Central Coast. Combining superbly appointed beachfront accommodation with a range of facilities the resort is the perfect destination for any stay. Select a studio, one and two bedroom un-serviced spa suites, offering magnificent pool and hinterland views, and are fully furnished with kitchenettes, laundry facilities, air conditioning, balconies, cable TV, CD player and stereo system, hair dryer, tea and coffee making facilities and spa baths or enjoy the outdoor pool and spa. Maintenance Notice Remedial building works will be taking place on the pool deck and balconies throughout the building from 29 May until 15 November 2017. The work on the expansion building joints and waterproofing repairs will involve noise and scaffolding. Mantra Ettalong Beach management team wish to apologise in advance for any disturbance this may cause. ... more   less 
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Also Known As:
Mantra Ettalong Beach Hotel Ettalong Beach
Outrigger Ettalong
Mantra Ettalong Beach Woy

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