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Reviews (2,709)
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872
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Reviewed October 17, 2017

As previous.

Crockery, cutlery and glasses needed cleaning. We had to wash everything before we used it.

Beds should have been fixed before we got there, not after we got to our room and I had to ask someone on the desk to fix it.

Onely 2 people on desk seems to know what they were talking about. They others either didn’t know or didn’t care.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Gale R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded November 16, 2017

Dear Gale,

Thank you for taking the time to review the Mantra in Ettalong Beach.

We certainly appreciate your valuable feedback and are sorry to hear of your disappointment with regards to your most recent stay with us. We would like to assure you that this is not the standard that we like to uphold and we have addressed your concerns with our housekeeping department.

We hope that we can welcome you back to the Mantra in the future.

Kind Regards,
The Mantra Ettalong Team

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Reviewed October 17, 2017

Excellent place to visit and stay,
Awesome location.
The pool is great, however remember to take your room towels or your own as they do not have any pool towels at the pool.
I would recommend this place to anyone its centrally located and convienent for everything.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank jasepadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, General Manager at Mantra Ettalong Beach, responded to this reviewResponded November 18, 2017

Dear jasepadam,

Thank you for your review of Mantra Ettalong Beach.

We are glad to read that our hotel and location was an excellent place to visit and stay. We hope to see you return.

If you book and stay with Mantra Group all rooms managed by us have pool towels provided in the rooms!! Any private rooms in the building not managed by us we are unable to comment on.

We look forward to welcoming you back on your next visit.

Kind regards,

Mantra Management

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Reviewed October 16, 2017

Great layout of unit. Everything we needed. Very comfortable beds. Outlook over the pool and the water was great. Walking distance to great food and awesome walking track right outside the door. Wasn't disrupted by other guests.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank leeogrady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded November 3, 2017

Thanks for taking the time to review your stay Lee!
We're glad to hear you enjoyed your time away with us here at The Mantra Ettalong Beach and we hope to see you again soon!
Regards,
The Mantra Ettalong Beach Team

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Reviewed October 16, 2017

We travelled from Gold Coast for a wedding at Patonga. We also had family living close by so was an ideal time to catch up with them. We chose Mantra because of the location which was mid way between family and the Wedding
Staff was very friendly accomodation was excellent location was perfect

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank D595GJsandrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded November 3, 2017

Thanks for taking the time to review your stay Sandra!
We're glad to hear you enjoyed your time away with us here at The Mantra Ettalong Beach and we hope to see you again!
Regards,
The Mantra Ettalong Beach Team

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Reviewed October 15, 2017

Whilst the location is great and the room was tidy, they have a minimum 2 night stay over the weekend even if you only require a Saturday night...?

Based on this the Mantra will not be our first choice for our next upcoming stay in November.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Tom E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2257, General Manager at Mantra Ettalong Beach, responded to this reviewResponded November 17, 2017

Dear Tom E,

Thank you for your feedback on Mantra Ettalong Beach.

Yes, you are correct we do have a 2 night minimum stay over Saturday nights, as do the vast majority of large resorts on the Central Coast. This is due to occupancy and demand.

We do apologize if this is not to your liking and can advise on a number of weekends we do drop the minimum night stay during the week. So there can be opportunity to secure a room for one night only.

We hope to see you return to Mantra Ettalong Beach in the future.

Kind regards,

Mantra Management

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