This is not a hotel, it's a restaurant with rooms. There's no lift even though there are four floors. I asked for a hair dryer (standard in most hotels) but was made to feel the request was unreasonable. There was no concept of customer service towards guests.
Parking was a serious problem on the seond night and our car was towed away because of the Saturday market. Hotel staff were unhelpful and failed to warn us of this possibility. It was time-consuming and expensive to get our car back.
We had thought about dining at the hotel but the staff's approach was so ungracious that in the end we only had breakfast. This was not good value.
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