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“Very Poor Service”

Maximilians Restaurant Pizza&Pasta-Boulevard El Faro
Ranked #6 of 31 Restaurants in Meloneras
Certificate of Excellence
Price range: US$17 - US$46
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Situated on the avenue Boulevard El Faro, in an idyllic place with precious views on the sea and on the lighthouse of Maspalomas, with a spaceous and lighty terrace, capacity of 70 quests.
Reviewed September 16, 2017

We ate here on the first night and at first service was VERY attentive until a table arrived spending a lot on drink. We were then left 25 mins to try and get a desert menu and then a further 25 mins to try and order dessert. The manager walked past several times saw us still waiting with the menus but was more interested in filling up champagne glasses. By the time we finally got someone to come to us we just asked for the bill. Would never go back! So unless you plan to spend a lot of money there are nicer restaurants to eat in.

    • Value
    • Service
    • Food
Thank Petula O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilians Res... P, Guest Relations Manager at Maximilians Restaurant Pizza&Pasta-Boulevard El Faro, responded to this reviewResponded September 19, 2017

Hello Petula O,

Thank you for leaving a review behind on our TripAdvisor page.

We are terribly sorry to read this review. I don't really know what exactly happened this evening but this should of course never happen. This not what we are standing for and we take this seriously. Did you communicate this to one of our staff members? Once again - we are terribly sorry and I will definitely dig deeper into this.

Best Regards,
Maximilians Restaurant Meloneras

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed September 16, 2017 via mobile

I love champagne and Moet at 9 euro a glass, who could complain?
The meal was typically Italian which is ok.
I enjoyed the meal but my Prawn Cocktail was massive, too big for 1 person.
Our family group liked it here.

Thank kingcol55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilians Res... P, Guest Relations Manager at Maximilians Restaurant Pizza&Pasta-Boulevard El Faro, responded to this reviewResponded September 19, 2017

Hello kingcol55,

Thank you for leaving a review behind on our TripAdvisor page.

We are happy to hear that you enjoyed your time with your family here. And great to know that you also loved our offer of Moët :) We hope to see you here in the nearest​ future.

Best Regards,
Maximilians Restaurant Meloneras

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Reviewed September 15, 2017 via mobile

Visited almost daily because quality of food excellent.
Good friendly service.
Pizza outstanding the lightest I've ever had.
Carbonara spaghetti superber as was steak with gorgonzola sauce . Thank you to all the staff who made our holiday so memorable.

Thank QueenieDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilians Res... P, Guest Relations Manager at Maximilians Restaurant Pizza&Pasta-Boulevard El Faro, responded to this reviewResponded September 19, 2017

Hi there QueenieDevon,

Thank you for leaving such a great review behind on our TripAdvisor page.

It's our pleasure to give our customers the best service as possible, both on the floor but also the delivery from the kitchen. We are happy​ to hear that you had a great time here. We welcome you back and hope to see you here in the future.

Best Regards,
Maximilians Restaurant, Meloneras

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Reviewed September 14, 2017 via mobile

Had a fabulous meal in here. Staff were so attentive and very pleasant. Great portions sizes too. Well worth it

Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilians Res... P, Guest Relations Manager at Maximilians Restaurant Pizza&Pasta-Boulevard El Faro, responded to this reviewResponded September 15, 2017

Hello Pamela M,

Thank you so much for your kind words.

We are very happy and satisfied with knowing that you had a fabulous dining with us at Restaurante Maximilians. You are always welcome back! :)

Best Regards,
Restaurante Maximilians, Meloneras

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Reviewed September 10, 2017 via mobile

Superb restaurant , only dropped in after a stroll along the beach , ended up with ,
A flat bread , recommended by the waitress , with a few sauces on ..amazing ,
Then spicy prawns ...also fantastic

A raffle expensive , but absolutely worth ever cent ...

Definitely returning

Thank garycum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilians Res... P, Guest Relations Manager at Maximilians Restaurant Pizza&Pasta-Boulevard El Faro, responded to this reviewResponded September 12, 2017

Hello garycum,

Thank you for leaving a review behind on our TripAdvisor page.

We are happy to hear that you find our restaurant a great place to be. And also super that you enjoyed your dining here. about the price - we are located in Meloneras, a more expensive area of Maspalomas with higher standards and also the location depends. We hope you understand! :)

Best Regards,
Restaurante Maximilians

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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